-
April 2023 by Samantha McClure
don’t shop here. the employees of this shop fatshamed my friend and wouldn’t let her try on dresses because she “wouldn’t fit in them anyway”. i would give this place a zero star review if i could. the owner was included in this shaming.
-
April 2023 by Allisson Restrepo
Wish that I could give 0 stars. Worst costumer service, didn't even bat an eye at our group when we came in. There was at least 3 workers and only one other group than ours... when we asked for help they would respond with one worded answers and continue standing around doing nothing.
-
April 2023 by Marisol Hurtado-Restrepo
Bad experience. I took my friend who was looking for a dress for her wedding and the owner and her workers were very rude telling her that they could not sell dresses to any fat woman that day.
-
April 2023 by Lori Sotelo
Great experience! Worth the drive !! great prices, great inventory, great service. ❤️?♀️
-
June 2022 by Erin Thornburg
I went here to find a wedding dress and Eve was very helpful! I fell in love with the first dress I tried on even after trying a few others on. She found us dresses in our budget and my size and was just extremely helpful the whole time! She even gave us a bit more discount and it’s awesome that alterations are included! A wonderful place to go and such amazing service
-
March 2022 by Sasha Albert
Absolutely love Eve! She is such a kind, genuine person who wants the best for her customers and is so much fun to work with! Her attention to detail is great. Overall great staff, owner, and environment. Every experience I've had at Schoen's has been incredible❤
-
March 2022 by Mikhalea Sowers
I went here with my best friend and the rest of her bridesmaids to find her perfect dress and within a minute of walking in Eve, (the owner I guess) was super rude to us. She scoffed when my friend told her what her budget was and walked off. When Eve came back she said “your budget isn’t enough to get you anything fancy, so you’ll have to pull from the clearance rack.” Eve pulled four dresses that weren’t even close to what my friend asked for. She then put us in a back sketchy room and left the door wide open for my friend to change into dresses. When one of us got up to close the door she rolled her eyes and made it seem like it wasn’t that big of a deal for my friend to undress with the door open. After putting my friend in the first dress Eve asked how she liked the dress and my friend told her that she liked the fit but didn’t like all the detailing. After that Eve left the room for a good 4-5 minutes and didn’t come back. We got a different lady to help us and she was so much nicer and she made sure that my friend was getting something that she loved. After trying on roughly 8-10 dresses my friend finally found one the one that she loved and she looked so beautiful in! Once my friend was done trying on her dresses the lady said that we could use the room to try on any bridesmaids dresses, so we walked around looking to see if we found anything. I found a dress and walked back to the room to try on my dress and Eve told the lady that was helping us that the room was booked so we couldn’t use it. I told her that our lady told us we could try on our dresses and our friends appointment time wasn’t over with. Eve told our lady that we had to hurry up since they had a full day of appointments. I hurried up to try on my dress but was very confused as to how they were going to rush paying customers who made an appointment. I understand being fully booked, but the idea to rush customers is very bad customer service. Once the bridesmaids were done trying on dresses and stuff my friend got measurements done by Eve and she kept saying “congratulations, I’m so happy that you found the perfect dress. Congratulations!” I was so taken aback since she acted like my friend was wasting her time since we walked through the door and didn’t want to give her the time of day.I really enjoyed the second lady who helped us. She was so kind and really enjoyed her job! She was amazing and if she helped us from the beginning I would give this place 100+ stars, but Eve ruined our experience. I don’t recommend this place unless you are going to spend thousands of dollars to get treated like an actual human being. I’m very disappointed with the lack of customer service from the owner.
-
October 2021 by Malina Anderson
I had an amazing time here the owner is knowledgable and if you can come to her with a list of things you want on a dress she will find a dress that encompasses everything you could ever want and then some. My dress was very affordable and she fitted it perfectly in just two appointments. I couldn't have hoped for a better experience.
-
September 2021 by Sarah Flaherty
So awesome amazing clothes
-
August 2021 by Jeri McIlvain
Great experience. Real quality gowns. Great selection to choose from. Had a blast with my daughter. Thank you so much. Loved her dress she picked.
-
July 2021 by Lindsay Wolf
I really wanted to like this place. I called to see if they had Rebecca Ingrahm dresses in stock. Because on the website it has them listed. Well, the gal working didn’t even know how to spell the names of the dresses! And really didn’t even want to try. I mean cmon!!! She rudely replied nope we don’t have them. Wow! Poor customer service for a small town. Disappointed
-
May 2021 by Abey Christianson
Horrible service!! Would not recommend!!
-
April 2021 by Lindsay Hager
I really wanted to like this place. I called to see if they had Rebecca Ingrahm dresses in stock. Because on the website it has them listed. Well, the gal working didn’t even know how to spell the names of the dresses! And really didn’t even want to try. I mean cmon!!! She rudely replied nope we don’t have them. Wow! Poor customer service for a small town. Disappointed
-
February 2020 by Kate Larson
Thank you, Eve, for everything you did to help me find an affordable gown that allowed me to feel confident, beautiful, and still very "me" and comfortable on my wedding day. Her eye for detail in alterations was spot on, and even had perfect advice for the best Spanx options for some tricky fabric! ? I can't recommend her highly enough!!
-
July 2019 by dakota washington
I absolutely loved shopping at Schoen's!! A friend of mine recommended that we shop there for a wedding dress. I went during their $99 wedding dress special and they were very helpful with finding a dress that I loved! We drove 3 hours for their sale and it was definitely worth it. Very pleased
