8:30AM - 4:30PM
201 W Greenway St, Derby“In the past 7 days, they’ve “lost” 3 packages. You go and try to see why, “there’s nothing we can do here”. All of my packages say delivered in my mailbox but there’s never anything there. Its getting expensive and inconvenient trying to replace something you can’t get in stores.Edit: the new mail carrier accidentally put my mail in my neighbors box(we have a parcel). After I brought it to their attention, they reached out and fixed the problem!”
“Awesome customer service! Helped me get my email to print my label. Made everything very simple and smooth! 10/10 would recommend just for how kind the owner was!”
“Just had them do a white glove mattress delivery to us. They were very professional and responsive. I talked to the office staff and the delivery driver and all were pleasant. They stayed in touch and were there when they said they would be. Kudos to all them!”
“Based on my experience here, the service provided was quick and easy. Customer service was fine with no issues being presented. Would recommend and would return.”
“When I review something I rarely give the top score. That is unless it is truly deserved. If I were rating our shipment and driver yesterday on a score of 1 out 510. You and he would get a solid 5! We received the shipment very fast. Your driver (Partrick) was well dressed, smart, personable, and conscientious. We received a call the day of delivery from the driver to verify where he was to deliver our package. He was 2 miles away and If he had trusted only GPS our package would have been delivered to the wrong address. I appreciate him noticing that something was not right and using the phone to verify. Kudos for hiring such a wonderful employee. Thank you. This is the first time we have ever dealt with Estes. Our delivery was Thur. Jun 15, 2023.Thanks again.Sandy”
“Been doing business with them for about 5 years now and haven't had any issues with them that I can think of. Definitely plan to continue the relationship unless something really intense happens to change that. I would suggest giving them a shot.”
“The best FedEx location in Wichita, on Kellogg Drive heading east, shortly before Rock Road They have been incredibly helpful here with anything I’ve ever used them for, mostly being printing needs. I’ve received premium and professional customer service from the staff and this location is more spacious than other places like it. I recommend this print and shipping center to all of Wichita.”
“Received notification of a parcel in my cluster box and the key provided did not open the parcel box. Call the PO and was told they would check it out. Just received a call from the Andover Post Office that they had hand deliver the package to my door. Great service!!”
“Shipment arrived in excellent condition. Staff very polite and helpful. Great place to do business with. Look forward to doing more business with them. RIVERSIDE BANNERS.”
“I’m not sure which postal service this kind mailman worked for, but he saw that I was struggling getting up my stairs since I just had surgery on my foot and had a cast. He offered to help and I probably would have never made it to my house without him. I just hope he gets a raise.”
“Thanks to Frances she put me at ease with the rerouting of my package. She set up to have my package transferred to another location, so I could pick it up as soon as possible. Somehow the package ended up at the wrong location. When I arrived, she was so pleasant. She gave me theost attentive customer service I had ever experienced with FedEx.”
“I was having problems using their computer. The representative was very helpful and friendly. My package from Ks to FL arrived on the day the representative told me it would arrive”
8AM - 5:30PM
9350 E Corporate Hills Dr, Wichita“I’ve come here a couple of times and other times my visit has just been fine but today Tae was exceptional in her customer service skills! Super nice and helpful. Thanks so much!”
“I use a walker and ramp very easy to use. I do wish there was a handicapped door that would stay open for a little bit though. Doors were hardest to navigate.
Staff was friendly, helpful and very efficient. They had a large selection of their different stamps.”
“I am visiting from out of state and was so impressed with the friendly, helpful service I received today from Elijah. He patiently listened to me describe my very very fragile keepsakes that I was shipping, took care to note the appropriate packing materials and handling, and was totally professional and kind. I’d recommend stopping at this IPS store anytime for packing and shipping.”