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February 2024 by Sharon Snyder
Quality work and personal integrity. We recommend this business as a solid “10”!
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December 2023 by Felipe Miglorancia
Saw all 5s in the reviews here and decided to try it out. Only reason to get uncomfortable me giving it a 5 is will need to keep competing with others for their time! Serious - very knowledgeable, go to the root of problem and have not tried over-selling anything. Inspected the vehicle and thoroughly shared away. Took time to explain things. Just had to wait in line for appointment but that's what you get when their service is so good. Very happy to have found a great mechanic in Derby. Both Mr. Doug the mechanic and helper Tiffany served me very well.
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July 2023 by Dennis Craven
A friend of mine had an ongoing problem with his car. He went to several mechanics with no solution. We got together last week for breakfast, and I asked him how his car was going. He told me he took it somewhere and they found a very simple problem that was easy and inexpensive to repair. This is the shop.
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May 2023 by K JON D
Doug in Derby was recommended to me by someone who was aware of my 5 month nightmare experience with another shop in Wichita. After that 5 months, my car still sounded like a truck with exhaust fumes inside. Now, I will recommend Doug to others...fast and excellent exhaust system work, fair rates, no exhaust fumes, & and my car sounds like a car. Thank you Doug!Services: Auto exhaust system repair
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May 2023 by Steve Speck
Got the opportunity to meet the owner. Very knowledgeable & extremely helpful. Will return when I have issues that need fixing.
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December 2022 by Logan L
I had an annoying noise coming from the engine bay and he was able to help me within 10 minutes!Thanks again.
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September 2022 by Jon Von Achen
Doug is fantastic to work with.
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September 2022 by Eric Frazee
Great service and excellent staff.
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August 2022 by Jamie Wallace
Knowledgeable, friendly, fair pricing. Didn't try to add-on unnecessary repairs or "mansplain" services that needed done to try to take advantage of my being a girl.That may sound silly, but it's a big issue and very frustrating when you should be able to trust your mechanic. Every time I look for a new mechanic in a new town, I have this problem and even experienced with local places in Derby that have very high reviews.Doug, on the other hand, is doing his job because he loves it and because he's there to provide a service not be a salesman. He's a straight shooter and won't sugarcoat anything, but he's trustworthy and does great work. Those qualities are already more valuable than saving a few bucks. Obviously car repairs are expensive, so it's a major bonus that he has the most affordable prices around of anyone that does the same quality of work.
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July 2022 by Greg Sidel
It is the best place to take your car to get work done, the owner is very very honest in both labor and his opinion and knowledge of what has to be done, you can be very comfortable knowing that what he tells you is the truth and his workmanship is superb I recommend this place very strongly
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July 2022 by Kaylie Everett
Doug helped me replace my 02 sensor, rotors, calipers, brake pads, tie rods, sway bar linkages, 3 shifter bushings. Also, the tires were rotated. I was surprised all of that cost under $400. I will most certainly return to have other items fixed at Service Automotive.Services: Tire rotations
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September 2021 by Punk nub
Great service. Decent prices. That home town mechanic charm ya just can't get from those other guys. It's good enough for my daddy it's good enough for me.
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September 2021 by Liz U.
The only mechanic I trust. Doug has saved our family so much money in unnecessary repairs. Trustworthy and reliable.
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August 2021 by jups2709
The only mechanic I trust. Doug has saved our family so much money in unnecessary repairs. Trustworthy and reliable.
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June 2021 by Susan Puls
Great guy and shop
