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February 2024 by Dawn Stamper
Clean store but not much inventory to choose from. The handful of times I have visited, there always seem to be low selections of shoes and purses - almost like they aren't filling up the store on purpose ?
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January 2024 by Haven Ayala
I don't really come to this location since I don't live nearby but thought I would give it a chance and see if I could find any other deals and try something new. Little did I know how disappointed I would be with my decision, I came to check out the clearance and from the second I walked to the back of the store I started noticing workers following me so I started feeling really uncomfortable and moved to mens clearance and more workers followed me and I over heard them saying to keep an eye on me because I have a crossbody purse, I had planned on being here so much longer but was almost in tears because of how uncomfortable and irritated I was. I ended up putting some of my things back because I didn't want to be in there anymore. I understand that people do steal and people do need to be aware of that but if I haven't done anything to make you think that I am stealing and wasn't even going through my bag or my pockets please don't follow me and make me feel like a criminal when I am a just a human that likes taking my time shopping and checking for all of the sales since I don't go shopping much. I can honestly say I will never be coming back to this location, the manager didn't really seem to care much when I complained so I'm very disappointed that people just don't have the customer service they used too.
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November 2023 by Melanie Holte
Was just a random stop however they had a large selection of toys and Christmas decor. Store was clean and the employees were helpful.
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October 2023 by Chris Kidd
Just went in to look. Cool stuff. But kinda pricey I thought. Employees was almost non existent. Not 1 contact in boutique 45 minute visit but think maybe security was checking us out. Lol l
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October 2023 by Pascal Lechler
Best shop in town.
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September 2023 by Sandy Watson
It's sad that it is necessary to over guard on security. The honest people just don't get enough credit for being honest.
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September 2023 by Nichole Gardner
Terrible experience. Staff were rude and unprofessional, especially the loss prevention lady.Will go out of my way not to go back.
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August 2023 by Ashley Barnes
Good place too shop at and worker's always nice n helpful
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July 2023 by Kyle AB
This place gives trash bags to carry home your purchase. How ghetto, wont be returning to this location. I hope someone at the district level reads these reviews. The staff was rude and not very observant as well as store looked like it was low on merchandise. These folks aren’t worth whatever they are paid, that’s all nothing but facts. Spoke with Holly, store manager today and she laughed when I told her about the garbage sacks. Maybe she should be a garbage women and not work retail if its so hard to order bags for customers. Make it make sense this isnt rocket science. Unprofessional.
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July 2023 by Suzy Solvesky
I've found some great clothes at Ross, at great prices, but household items as well!
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May 2023 by Betty Bailey
They always have something I like for a price I can afford.
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May 2023 by CM Portley
The Ross store in Derby is the best one in the area. It's the only one I've been in that isn't messy and unorganized. I can always find what I need. However, the volume of merchandise that's available is significantly less than the larger stores in Wichita. Keep in mind they do get trucks of merchandise throughout the week. Also, the employees are always friendly, professional, and very helpful.
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May 2023 by Tracy Blake
Stock was very low. Out of date. Very little variety. Embarrassed that my Mom has a gift card from Christmas that she still needs to spend in the store. Hope she finds something. Messy.
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May 2023 by Rebecca W.
Good place for kid clothing. Cant beat a $5 tee and $8 jeans.
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February 2023 by Clinton
This is the literal worst "management" and "District management" we have ever come across. They literally asked us to be sympathetic for them taking weeks to handle a issue because they were on vacation. Not worth the low prices to go in to that location and deal with untrained and unethical employees. Got my full amount refunded thanks to someone who actually cared to handle the situation not even 15 minutes after the DM blew it off.
