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“The Gal at the Derby, Ks store was very helpful and friendly! Needed to make a payment using a gift card. She walked me through using the Cricket app and made the process easy.I appreciate you!!”
“I needed a screen protector put on my phone. Every Verizon store I went to, said that they couldn’t put it on, or “they might mess it up and couldn’t guarantee putting the screen protector on properly. I stopped by the mall and asked if they would be able to put this on for me and they said they would and without a charge! These guys are awesome! They are fast, friendly, and efficient! I highly recommend. We will be buying our accessories from them moving forward.”
“I purchased a new phone and plan from Steve Dawson last week and was very satisfied with the excellent service I received. Steve was not only very knowledgeable but polite and professional as well. I will/would recommend Steve to anyone looking to upgrade phones or plans. Five plus stars for this guy!!!!”
“Employees have been extremely helpful and friendly the last two times we went in. Wish I could remember the specific employee's name - it was the same young man both times. Stellar service!”
“We got the best service after going to Walmart and getting AT&T phones and standing there for 2 1/2 hours and they still couldn’t get them hooked up. We went over to AT&T which we should’ve done the first time. The service was amazing. Amazing. They were so polite so nice. They worked fast, and they did a great job. We will always go back to them.”
“Just got off the phone with the manager, Will. Not only did he help me figure out pricing of a plan, but he also recommended a great phone that fits my needs! As soon as I can I'm switching from Verizon to you guys! Saving 45 dollars too! Thanks so much for the help!”
“Sam was my life-saver at this store! I needed to put my previous phone back into service for my granddaughter to use. I met with multiple problems but Sam solved each of them & was encouraging to me along the way. Great guy!”
“Great customer service, they listened to my needs on cellular service plans and explained the available options. Cricket in South City very much recommended 5 star Service.”
“They are a better place to do your business @ the place on Seneca isn’t a good place to go I like this place way better and the people are a lot more friendlier than the other place.”
“I came in to ask for assistance correcting an issue with a cricket phone I had just bought in another state. They were attentive, helpful and fixed it. They tested it before I left to make sure I was satisfied. I was.”
“Absolutely outstanding service! Both ladies Nicole and Abby were super friendly! Abby is very sweet and customer oriented. Nicole is super knowledgeable, patient and kind. I went in at another location to change my plan and they completely messed it up. Came here and Nicole fixed it all and proposed better ideas and discounts. Highly recommend this location.”
“One of the best Cricket stores in Wichita I've been too. Everything was clean and organized, staff was friendly, helpful and went out of their way to help me trouble shoot my phone. Would recommend to any of my family or friends.”
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“I recently had the pleasure of working with Jesse at the AT&T store in Derby, and I couldn't be more impressed with the service I received. From the moment I walked in, Jesse greeted me with a warm and friendly smile, making me feel welcomed and valued as a customer.
Jesse's knowledge about the latest AT&T products and services is truly impressive. He patiently answered all my questions, provided detailed explanations, and offered valuable recommendations that perfectly suited my needs. What stood out the most was his genuine willingness to help and ensure I left the store completely satisfied.
The entire experience was seamless, thanks to Jesse's professionalism and efficiency. Whether you're looking to upgrade your phone, switch plans, or need assistance with any AT&T service, I highly recommend visiting the Derby location and asking for Jesse. You'll receive top-notch service and leave with a smile on your face!
Thank you, Jesse, for making my experience at AT&T exceptional. Keep up the fantastic work!”