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May 2024 by Travis Crank
Vehicle accepted in a timely manner, no request for prepaid of requested tires, performed a special request which was attaching my own wheel weights. Always good service at this location as well as the one on Harry. Prices competitive, technicians careful with your wheels
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May 2024 by Sarah Greenup
The team at the Derby location does a fantastic job of communicating with me and always treats me and my car with respect.
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May 2024 by Marc Anderson
The Firestone store in Derby, Kansas has already been helpful and on point.
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May 2024 by James Hilmer
They were very nice an they know what they are doing I plan on going back for everything for my car
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May 2024 by Brenda Noffert
Best! Place! Ever!Although they had to tell us some really bad news about our vehicle, they were honest, compassionate, and very detailed. They took their time to explain the issues with our car and what could be done to fix it. They were honest about the cost of the repairs as well as honest about whether putting the money into the vehicle was a smart decision, even though they lost work because of it. Truly amazing people! They have our loyalty forever!!!!!
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May 2024 by Les Prather
Would not recommend been there twice and twice was sent away. First time they said they could not get wheels off my truck took to Greenwich Firestone they had zero problems. 2nd time I took my son's truck in for a alignment after replacing all the ball joints and tie rods got a call 2 hours later saying they could not do the alignment until I replaced steering gear box because they could not get the steering wheel straight took it to Bosleys and did not have any problems with alignment with the same geer box.
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May 2024 by Cynthia Gonzales
The guys took the time to explain what was going on. Lots of guys don't for some of us women! Alot of us are Single and honestly we need to know we matter. We need to know exactly what is up.Thank you Firestone ?
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April 2024 by Aaron Saunders
I've taken my vehicles to other shops in the area and the Derby Firestone is the only one who I trust to do a great job and not try to run up the repair bill with things that are not needed. Staff are always friendly and upfront.
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April 2024 by Christina Wirtz
You guys have a fantastic crew there! Gary is Very knowledgeable friendly and I really appreciate everyone there!
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April 2024 by Lisa Ross/Dorsey
Very friendly staff, sold me what i needed not what would make the company money
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April 2024 by Jason Jones
Extremely helpful and nice!
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April 2024 by Leah Kennedy
I really felt like I was working with honest people. They diagnose my car quickly and finish repairs in a timely manner. All of the employees that I dealt with were very professional and friendly. I will definitely be coming back in the future for any other car needs.
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April 2024 by Rich Shultz
Great service, just make sure you make an appointment. They are open on Sunday but they don't have an alignment tech available. I went in for a rotation and alignment. Was out in an hour. They have a decent waiting area, with a TV and free coffee.
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March 2024 by Michael Maxey
I get my car in for work in a timely manner and it's done that day. I'm always treated with respect.
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March 2024 by Maria I Peransi (Susie)
Austin the first contact was on que.I broke off a bolt and gave me the option to wait for a sale on match 6,th 2024. Did state it would not be recommended to drive so long on donut and only 4 bolts. I decided to take care of it ASAP. He fit me into the service schedule for the same say. It was done by 5pm as he promised. This is my 3rd time having my vehicle serviced at this Firestone in Derby, KS.I have returned because I trust that they are experienced and responsible. I have to say that it's a little bit pricey for my budget but at the end of the day I'm going to say it's worth it and I feel safe in my car.Thanks guys!
