-
November 2024 by MIcheal Davidson
Staff is very helpful
-
October 2024 by Aaron fouse
Had to get a new modem because the old one quit working. Was on the phone with customer service for over 30 min and they couldn't get the new modem working. I went in and Dale listened to my problem and was able to fix it in just a few minutes.
-
October 2024 by Lee Little
Very helpful and friendly. Knew what they were talking about
-
September 2024 by Paul Garcia
Fast and efficient. Ordered the internet service with the updated modem/router it’s really fast! Grandchildren love it.
-
August 2024 by Justin Hardcastle
I just attempted to move my internet service to my new home. Went on the app and my monthly bill went from $80 to a new quote of $190. Tried to speak with someone via the chat function, which took forever as I would wait about 5 minutes between replies. i have lived in multiple cities, had services in multiple locations and never once did the agent try and save me as a customer. Just floored of the lack of customer service.
-
August 2024 by Jon Boyd Sr
Associate was very helpful.
-
July 2024 by michael s davis
There price increases are unaffordable for me
-
July 2024 by Courtney V
Terrible customer service. Cristal Estrada had an attitude.
-
June 2024 by Jonna Sutherland
Good customer service! However, cox cable and internet leave a lot to be desired. Too many outages and way overpriced
-
April 2024 by Diana Rodriguez
Had a whole attitude while attending us. Such dirty customer service.
-
February 2024 by John Benson
It's a nice place.
-
November 2023 by Carmen Wathen
Great place to get help with your Cox account or replacement equipment. Fast service and friendly associates.
-
November 2023 by Linda Miller
Everyone is so nice. Service was great and very fast.
-
July 2023 by Lynn Martiens
The sales people are absolutely the best!! Very knowledgeable and friendly.
-
May 2023 by Colton Evans
Internet sporadically disconnects frequently. Cox charged me $75 to come out and look at it. Didn't fix the issue. Over the phone said it was most likely my device, even though I told them it was all devices simultaneous losing connection. Ping is inconsistent and makes for a bad gaming experience. They also have a monthly data cap.
