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“Jenny Webster is just the BEST! Anytime I have a question about our business account she has the answer or works on it until she gets the answer for me. It is such a wonderful experience to know our banker and be able to reach out to her directly. I highly recommend her, and Fidelity Bank.”
“I needed some research on my account for some past documents a couple months ago, and Emma at the Derby, KS branch was so helpful. I feel like she went above and beyond with her customer service to get the information that I needed. She was very polite and kept me informed throughout the entire process. It’s hard to find customer service these days that I received from Emma. I will definitely keep banking there because of her.”
“I remember being a broke and getting treated differently at lending institutions because I couldn’t invest a lot of money. CU of A treats everyone fairly and with respect. Good job treating everyone with dignity and kindness, please do not change.”
8AM - 5:30PM
601 N Rock Rd, Derby
Banks
“So I called the bank to find out if they did replacement cards at the bank. They told me yes they do and I asked them what time they close today and they told me 5:30 p.m. now it was 5:25 p.m. when I called. The guy that I was speaking to told me normally they wouldn't mind staying a little bit over but they had the trunk or treat tonight for the community so they really needed to get out of there on time tonight. I understood I said all right I'll have to come in the morning and get it done and I said it kind of sucks not having my card I understand my fault I lost my card. So the guy proceeds to ask me for my information and if I would like him to get started on my card cuz I told him I was just a few minutes away. He gets started on my card and by 5:37 he is handing me a brand new card through the drive-thru window top notch customer service for after hours. Thank you.10-27-2023”
9AM - 6PM
1501 N Rock Rd, Derby
Banks
“I’m new to Derby and have used this branch numerous times. All of my visits have been great because of the amazing customer service the tellers have. The management here is top notch. This branch is awesome !!!”
9AM - 6PM
600 N Rock Rd, Derby
Banks
“I have always had a great experience at this branch of commerce bank! I recently had a problem and I was on my way to a funeral, the tellers took care of the problem I had in a professional way and saved me a great deal of trouble and worry!! I would recommend this bank to anyone!”
“Very convenient location, can deposit cash, cash checks, check balance all from the ATM. I have not used the video banking portion yet but love all the features the ATM has to offer.”
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“This is my main CBK and just like the other, I haven't ever had a bad experience here! Lots of local businesses work with this bank, which is a good sign. Their plans are impressive, just like their customer service. Everyone is very kind and helpful.”