7:30AM - 2PM
711 N 11th St, Chetopa“Driving on vacation we lost air on a day of 100 degree heat! I stopped in, asked if they could help. No warning. No appointment. They saw us immediately. Looked at my car and solved the problem in minutes. I was back on the road in no time at all. Kind. Professional. Honest. And amazing family to have met. Thank you for everything you did for us.Service: Air conditioning”
“I damaged the back hatch door of my minivan. The entire hatch door needed to be replaced.They communicated with my insurance in terms of providing a quote, etc. I was told the repair would take four days but they only had to keep my minivan on Mon, Tue, and Wed for repair. I received a text on Thursday morning letting me know it was ready. Another nice surprise is they saved me $100 off of my $500 deductible.The only negative thing I would say is they rarely answer the phone. In order to communicate with them, my husband had to go over there in person (luckily it's a one minute drive down the road, but if this business was in a different town, not being able to reach someone would have been an issue and I probably would have found a different place).Overall I would recommend this place (and if needed, I will do business there again)! They are friendly, fast, and do quality work!”
7:30AM - 5PM
1316 6th St, Oswego“What can I say about Matt Vail? He is honest, knowledgeable, and goes the extra mile. Vails aren't the cheapest, they are reasonable, and they are the best! I hit some construction material on a highway and blew out two tires. I bought tires while on the roadside then my car was shaking and rattling. He worked hard to diagnose the problem and get the parts I needed.”
“This was our first time there. I'm thoroughly impressed with everything. Customer services skills are top notch, mechanical abilities are top notch and the car was fixed in one day. A/C had a leak, I expected compressor, dryer, and condenser. The owner called within 1 1/2 hours of dropping it off with an estimate on repairs. BG transmission service, oil change, fix a/c. We paid half for the total bill than I was expecting for just the a/c repair. I have an old truck that needs help and it is definitely going here to get repaired. I'm a former mechanic, they didn't know this, but hate working on cars now. The owner is extremely good at his job and actively instructs his employees on proper techniques. Yes, I observed this in action.”