Union Bank & Trust is a highly regarded financial institution that has been serving the community for many years. The bank is praised for its professional, kind, and friendly staff, who make customers feel valued and respected. The manager, Stacy, is particularly commended for her personalized service and ability to remember customers by name. Customers are impressed with the excellent treatment they receive when visiting the bank, especially the professional assistance provided by the staff. One customer, Jack B., is singled out for his fantastic job of making the customer feel valued. While the bank generally receives positive reviews, there is one notable exception - an older, dark-haired woman working at the drive-through who is described as unpleasant, short, and flat-out rude. This negative experience has left some customers feeling uncomfortable and has impacted their overall impression of the bank. Overall, Union Bank & Trust is praised for its long-standing history, family-like atmosphere, and the exceptional service provided by the majority of its staff. The bank is highly recommended by customers who have been banking there for decades.
Absolutely love this bank! I have been a customer since I was 14 and they are the best to work with. If you are looking for a bank that is professional, kind, and friendly look no more UBT is the best! The manager Stacy is so kind and helpful and knows you by name.
August 2023
I am highly impressed with the excellent way that I am treated when I walk into this bank. Especially, the professional way that Jack B. assisted me with my financial needs. He does a fantastic job of making me feel valued as a customer. Thank you!
September 2022
I absolutely love this bank! My family has banked here for over 20 years. You really are treated like family here. The tellers know you by name and always greet you with a smile. Sol Jacobsen is the absolute best! If you ever have a question or a concern; he has an answer or a solution. I would recommend UBT to anyone.
