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January 2023 by Maison M.
I rated this location 1 star a year ago but am now changing to 5 stars.A U-Haul-owned company location told us to go here for after hours service because we were told it is a "24/7 operated 3rd party U-Haul property" and was the only chance we had at getting to our new destination. Our health was in a very awful state due to mold exposure at this time, so, I was personally upset at this specific company/location for not being open when we ultimately ended up stranded by our transportation that was the $70 Uber ride over to this location around 11pm on a FREEZING windy winter night. Property lights were dim and office was clearly closed, I called the office number repeatedly for any chance of figuring out how to obtain the key pickup for our "after hours" u-haul but it became clear that they were completely closed. This property is not at any fault for this happening to us but to the U-Haul company in Lawrence, KS for telling us false information on this specific property and that is why I am changing my rating because it seems like a great place to do business with. Sorry that someone else's words of hope to us made me think negative of y'all ❤️
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December 2022 by Tiara Price
They will scam you
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July 2022 by Alexandria Marshall
Located in a locally owned hardware store. Super helpful and friendly staff! Will be back for U-Haul and more!
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November 2021 by r c
Fast and efficient. Kind staff.
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June 2021 by Neil Rutter
Easy to work with. Has an issue with the truck when picking it up (battery) and these guys went the extra mile making it sure it was good to go. highly recommend
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March 2021 by Brenda Thomas
Great customer service... and they are just a bunch of good people!
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August 2019 by Joe Zuchowski
Great service