The great customer service is a plus. The personnel’s at this bank are wonderful people who take their customer service seriously. Mia who worked with me in opening my account along with many others demonstrate patience and caution.
June 2022
Process to buy a house through them was incredibly difficult so I never moved my banking over. First correspondence I ever received from them in over a year was to let me know my account went dormant & they had been charging the account fees.
April 2022
Had an account for 10 years and was disrespected over a glitch with their system. I was treated very poorly by management and I no longer bank with Astra.
Our vision is to provide a banking experience unique within our communities. Our focus is on our customers, our employees, our shareholders and our communities with the goal of enabling them to achieve their loftiest dreams. This is our promise to provide a truly excellent experience on each interaction, because these dreams demand that commitment.