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February 2023 by Angela Bellah
Window teller wasn't very friendly or helpful.
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September 2022 by Jennifervickers2016 Vickers
Honestly probably one the worst banks ever!
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August 2022 by Wayne Fry
Update it gets worse!I closed my bank account weeks ago, took my money out gave the lady my debit card. And they're still trying to charge me service fees. They won't answer the phone or take messages. DO NOT BANK HERE!I get paid every 2 weeks. Everybody else has direct deposit as well at my work. Everybody except for me gets paid Thursday. American Bank Waits until 1pm Friday before they'll release my check from pending it's completely ridiculous. And every time I go inside there bank there's an older woman in there that is completely rude to me and trying to contact anybody over the phone is impossible. Not only that but every time I spend anything with my card I have some random number from their credit card security area calling me asking me why I spent money it's getting to the point where I would like to change Banks.
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November 2021 by SAVE VICARIOUS VISIONS
Update it gets worse!I closed my bank account weeks ago, took my money out gave the lady my debit card. And they're still trying to charge me service fees. They won't answer the phone or take messages. DO NOT BANK HERE!I get paid every 2 weeks. Everybody else has direct deposit as well at my work. Everybody except for me gets paid Thursday. American Bank Waits until 1pm Friday before they'll release my check from pending it's completely ridiculous. And every time I go inside there bank there's an older woman in there that is completely rude to me and trying to contact anybody over the phone is impossible. Not only that but every time I spend anything with my card I have some random number from their credit card security area calling me asking me why I spent money it's getting to the point where I would like to change Banks.
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July 2021 by Donald Lodrigue
America's bank has a beautiful monument on their wall for all to see showing what the town of Baxter used to have
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April 2020 by Shirley
Terrible customer service.
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February 2020 by Shane Stickrod
The Customer Service staff that helped me wasn't aware I had walked in so it took a couple mins for her to notice I was standing there waiting to cash my check , but she he was polite and respectful, which makes up for it , 4 stars AB
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January 2020 by Rick Stark
No customer's service numbers or anyone to get a hold of when ur card doesn't work they leave you broke and stranded
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August 2018 by RESIDENT OF SURVIVAL
I get paid every 2 weeks. Everybody else has direct deposit as well at my work. Everybody except for me gets paid Thursday. American Bank Waits until 1pm Friday before they'll release my check from pending it's completely ridiculous. And every time I go inside there bank there's an older woman in there that is completely rude to me and trying to contact anybody over the phone is impossible. Not only that but every time I spend anything with my card I have some random number from their credit card security area calling me asking me why I spent money it's getting to the point where I would like to change Banks.
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September 2017 by Douglas Harper
This is a awful bank who will not work with you to solve a problem, and when you think you've finally solved the problem, will just shut your card off. Save yourself the trouble and choose another bank.
