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October 2023 by Geoff Ferguson
I got stuck in Baldwin City and was at the mercy of the local auto shops. These guys treated me great. Courteous and fair. Highly recommend.
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October 2023 by David Ranney
Very nice and helpful. Mine was in and out in two days and it was a boat trailer!
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October 2023 by Chelsie Pyatt
Great customer service and vehicle service! Very knowledgeable staff and owner.
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September 2023 by Lu Van
This is the best shop in town. Very good mechanics and very friendly service
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June 2023 by Reed Britt
They are really honest and reliable guys who go the extra mile to help out their customers.
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April 2023 by John Newman
Trustworthy and knowledgeable staff. Ed and Evan great to work with!
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January 2023 by Christopher Baughman
Ed Jackson and his lead tech Evan are 2 of the smartest men ive ever spoken to about mechanical work and with their hourly rate so low they will always stay busy ive recommended hundreds of people to them a++++++ they put the tires on my truck as well as a heater core a blower motor blower motor resistor thermostat and gasket and oil filter seal. Any shop in olathe or gardner or Lawrence would have charged me 4000 for all of that ed got me out the door for around 2500 amazing!!!
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January 2023 by Cas LeMaster
First, I'm only commenting on customer service. I can't review workmanship because I didn't get that far. I'm sure the mechanics here are great.I had an appointment for a simple tire patching on a flat tire that I called in several days in advance. After arriving on time I waited 15 minutes before another gentlemen came in saying he had "Just called about a flat tire and I'm parked in front of the bay." The receptionist, knowing that I was next with an appointment, allowed this guy to go ahead of me. He was out in 30min as I continued to wait. After him, they started work on another car that was not mine. I waited over an hour and nobody thought about my car.So I just left. I know days can get busy but this is why we schedule appointments, especially when people have to take off work during the day for them.Service: Tires
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December 2022 by Andrew Loftus
Very knowledgeable and friendly people. If you have a car problem...take it here
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November 2022 by Ryan Reynolds - Realtor
The folks at Baldwin Automotive Services are always top notch. Honest. Respectful. I do not trust anyone else.
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October 2022 by J Wilson
Baldwin Automotive is a top notch service center. They always have full bays and do their best to get your car serviced in a timely manner. Integrity and workmanship is paramount for this establishment.
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October 2022 by Christopher Fawl
Very respectful. Great communication before making repairs that weren't previously agreed upon. Reasonable pricing. Great work and very professional.Services: Auto engine diagnostic
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July 2022 by Sarah Christian
Looking for an honest mechanic? You FINALLY found one! After being screwed over by another local mechanic we thought about taking our business out of town, but luckily we heard good things about Ed and Baldwin Automotive and decided to give them a try. He found a way to save some money on the repairs and passed that savings on to me! Our bill came out to be $400 less than he quoted me! Ed and his team went above and beyond, not only in the work done, but also on the customer service side. He was very friendly, and incredibly knowledgeable! He took the time to explain EVERYTHING! We had some hiccups with the timeline, but I understand that life happens and he didn't dodge the phone or lock up his shop to avoid me like the other local mechanic (ahem, 56 Auto). He was open and honest every step of the way! We have already scheduled more repairs. I am so glad we finally found a good mechanic!!! Thank you, Ed and team!Services: Engine repair
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June 2022 by Ricky Allen
Had issues with our brakes Ed immediately checked them out, found the problem. Did a great job and at a reasonable priceService: General repairs & maintenance
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November 2021 by Tim Gibbs
Have used this business on more than one occasion ed has given me good deals and has even stopped by to check on my vehicle. He cares and that's a rare thing.
