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June 2024 by Suzanne B
Love this post office! Friendly, helpful staff and short lines.
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March 2023 by Joshua Royer
Our carrier will use any excuse they can to not deliver our mail or packages. To the point that the office is holding our mail and not bothering to notify us that is what they are doing. The way this office handles issues is ridiculous, and hopefully their higher ups will do something to address that.
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November 2022 by Summer Giles
Great customer service and support. Staff was very informative and helpful.
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April 2022 by Jason Wurtz
I have had several problems recieving my mail and especially packages and have literally watched the mailman deliver my mail and not the package that was supposed to be delivered that day via the informed delivery postal app.You call the post office and they don't do anything about your missing mail and blow it off!
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December 2021 by Jeanette Richardson
The mail on our block is constantly being delivered to the wrong address. I was just at the post office complaining about this and I got home and once again I have mail and a pkg that is not mine. Laying right next to my house number on my porch.
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April 2020 by David Hebert
USPS Atchison told me they will not allow packages to be delivered to my home because my steps are chipped.
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March 2020 by Michelle Regan
I've been calling this post office for over an hour and no one answers the phone. In previous times I've always had someone answer. I have been in the post office and heard the phone ring from way out in the lobby so you know they are just ignoring it! Calling the main customer service line won't do you any good if they can't confirm whether or not your package accidentally left with a carrier (when they been advise there is not a mailbox and no mail is to be delivered to the physical address or whether they accidental put the locker key in someone else po box! I don't like answering my phone at my business but ya know it's your job!
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December 2019 by Jelena Newell
Our postal workers are friendly and helpful, the historical building is lovely. However, deliveries slow down to an absolute crawl when they arrive at our local post office. Some of our items were noted as arriving on specified dates that were much earlier than when they actually arrived to our address. Then when you call for help from the USPS in general you will most likely as it was our experience, be placed on hold for 75 minutes only to find out items can sit at your local post office for 7-9 business days before they get it out to your address. No wonder Amazon Prime is wiping the floor with everyone. Some of our items have sit at our local office, or Lenexa for days at a time before they arrive. This needs to be looked into.
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August 2019 by Brian Knudsen
Luv our post office. All the workers are helpful and courteous.
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March 2019 by Kelly Wedgeworth
I'm not complaining about the actual postal office but about their mail carriers. There has been multiple times I have came home with my mailbox lid not being closed and I know its them not closing it all the way because I know how it can get stuck. It shouldn't matter if you have to take an extra 3 seconds to push a little harder and close the lid. My mail has blown out and I found it a little down the road. Hopefully I had found it all. I'm very disappointed that the carriers can't spend an extra couple seconds to close a lid, since delivering mail is their job. It's not delivered if it was blown away from the negligence.
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December 2018 by Laura Hill
Very beautiful historic United States Post office. Tim is very helpful, polite and professional. I have had numerous issues with my mail being delivered to my house that I have owned since living in this town July of 2005 at the same address. I have had no issues renting a P.O.Box however.
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October 2018 by Katherine St. John
friendly. , old school. customer service.
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November 2017 by William Ackman
Slow workers
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November 2016 by Dustin Soph
Beautiful Stone work.
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August 2016 by Erik Hansen
How many other cities in the Midwest have a post office that look like a castle? This landmark needs some renovation, but it's a terrific post office.
