O'Reilly Auto Parts store #1723 in Andover, Kansas, offers a wide range of auto parts, tools, and accessories, along with free store services like battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store specializes in resurfacing brake rotors and drums and also makes custom hydraulic hoses. Customers appreciate the helpful and friendly staff, with several reviews highlighting exceptional service. One customer praised a staff member named Levi for his knowledge and dedication, which helped solve a mechanical issue and saved money. Others noted the staff’s willingness to go above and beyond, such as helping with filter matching, wiper replacements, and even installing a ball hitch while customers wait inside out of the cold. The store’s team is known for being respectful, especially towards women, and always willing to assist with projects or answer questions. Customers also value the fair pricing on parts like filters and the opportunity to take advantage of free loaner tools for projects. The positive experiences at this location often include staff members helping with unexpected complications, such as changing headlights or fixing mistakes without embarrassment. Overall, O'Reilly Auto Parts in Andover is praised for its excellent customer service, knowledgeable staff, and willingness to assist with various vehicle needs, making it a trusted choice for many local customers.
I used to work at an O'Reilly's in another town and did inventory at several. These guys are great! Some of the best I've been around.
January 2024
The people at the Andover O’Riley’s are always helpful! But this weekend Levi and the other guys went above and beyond to help me get a headlight changed in my daughter’s car despite a complication. Thank you for your assistance!
January 2024
The gentleman that helped us was amazing. It was freezing outside and he was able to help secure my daughters fender.