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“I purchased a new phone and plan from Steve Dawson last week and was very satisfied with the excellent service I received. Steve was not only very knowledgeable but polite and professional as well. I will/would recommend Steve to anyone looking to upgrade phones or plans. Five plus stars for this guy!!!!”
“They're amazing! They got my son's phone fixed quickly and inexpensive! Very friendly, And knowledgeable. They explored avenues of cleaning versus charging me more to fix unnecessary stuff which is greatly appreciated. They replaced the back of his iPhone and phone port charger. Highly recommend!!”
“I recently had the pleasure of working with Jesse at the AT&T store in Derby, and I couldn't be more impressed with the service I received. From the moment I walked in, Jesse greeted me with a warm and friendly smile, making me feel welcomed and valued as a customer.
Jesse's knowledge about the latest AT&T products and services is truly impressive. He patiently answered all my questions, provided detailed explanations, and offered valuable recommendations that perfectly suited my needs. What stood out the most was his genuine willingness to help and ensure I left the store completely satisfied.
The entire experience was seamless, thanks to Jesse's professionalism and efficiency. Whether you're looking to upgrade your phone, switch plans, or need assistance with any AT&T service, I highly recommend visiting the Derby location and asking for Jesse. You'll receive top-notch service and leave with a smile on your face!
Thank you, Jesse, for making my experience at AT&T exceptional. Keep up the fantastic work!”
“Courtney did an amazing job getting me upgraded to a new phone and explaining in detail how I could get the plan tailored to my exact needs. She answered some post purchase questions a few days later and was kind and helpful. Go see her!”
“Harrison was so very helpful and patient! We had to make several changes and he was patient and made sure that every detail was taken care of. I was very impressed with his attention to detail and great attitude!”
“Dakota was great. He solved all our issues and did so in a short time. He works the store at 29th and Rock Road Wichita KS. I didn't get service with 611 ATT over the phone or at another ATT store in Derby Kansas. Go see Dakota, he likes his job and people.”
“Came in to trade in my phone Mercedes was super helpful and easy to talk to and just made it an overall great experience! Will definitely be coming back for any future needs.”
“We stopped by because one of our phones was not working correctly. Dakota very quickly, isolated the problem and made the change for us at no cost. He also insured that her phone had no authorized tracking apps. He is someone I will seek out again the next time I need any kind of help with Verizon.”
“Called and spoke to Bryce and he was EXCELLENT at answering my questions regarding my son’s tablet. Looking forward to doing business with him soon!! Super intelligent and very understanding with my issues!”
“Absolutely outstanding service! Both ladies Nicole and Abby were super friendly! Abby is very sweet and customer oriented. Nicole is super knowledgeable, patient and kind. I went in at another location to change my plan and they completely messed it up. Came here and Nicole fixed it all and proposed better ideas and discounts. Highly recommend this location.”
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“Employees have been extremely helpful and friendly the last two times we went in. Wish I could remember the specific employee's name - it was the same young man both times. Stellar service!”