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July 2024 by Frank Walker
I have spent a lot of money on parts at various auto parts stores rebuilding my 2003 Ford ranger. Jennifer and her team at Andover AutoZone did an amazing job today helping me get to the finish line with battery work. Would highly recommend this location. Top notch customer service and continued future orders.
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July 2024 by Wes
Jennifer helped us out by replacing our battery. Very helpful, friendly, and knowledgeable. Thank you!
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July 2024 by Cole Relph
Cesar was extremely helpful and knowledgeable! He volunteered to replace my battery and made sure the alternator was working properly before I left.
I would definitely recommend working with him and this location in the future.
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May 2024 by Skyler Mauller
Super friendly staff. They came out and changed our wind shield wipers for us super fast so we could get back on the road for our road trip home! Thanks yall!
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May 2024 by jarik jones
I was in the middle of removing my windshield wipers in the rain and an employee came out and offered to it which was great and I go inside and all the employees greeted me... I don't get this kind of service in Oklahoma where I live, keep up the great work,Oklahoma auto zones can take notes on customer service from this location.
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May 2024 by Trampas Maxson
First time of getting the correct ujoint by just calling in and giving the year make and model of the vehicle without having to tag the original joint into the store. The commercial girls are doing a great job.
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April 2024 by Michael Ewert
Quality parts. Free delivery with $35 order. Very helpful in store service.
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March 2024 by James Ruda
Alyssa & Jen are great to work with .
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December 2023 by Chuck Schneweis
These guys are the best, they have the best brakes too for the $ as far as I am concerned!!
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December 2023 by Robart Harland
Wonderful experience. Went in to get check engine light diagnostic. Had a fuse issue that was hindering my car diagnostic from happening. Jennifer (store manager) and Haeli stayed 15 minutes past close until we had the situation sorted out, my car’s problem identified, and the parts purchased to fix it. Wonderful experience with wonderful people. Thanks!
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December 2023 by Kelly P
I have been having trouble with my check engine light coming on and I went and had the guy run codes for the 4th time to see what was wrong this time and he told me it was the mass air flow sensor again and I just replaced this sensor. I asked if he had any suggestions or ideas and he gave me the name of a guy that does mechanic work pretty cheap. I was able to take my car to this man and he finally was able to tell me it wasn't sensors it was a problem with the wiring. Thank you so much young man that works at this Andover location!
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December 2023 by Dianne Crawford
2 days before Thanksgiving my battery died but I managed to get the car to start. I drove to AutoZone in Andover where I had bought my last battery. My old battery had lasted almost 4 years. I bought a new one and the manager there was awesome, Jennifer I believe was her name. She installed a new battery and some new wipers that I also bought. She was so helpful, friendly and the service was awesome. I highly recommend Auto Zone, Dianne
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October 2023 by Stu Dalziel
I think it’s just a shame that people who work at auto parts stores cannot help customers without their computer. Some of this stuff isn’t that difficult, like my need for a bulb for my taillight. Since I avoid auto parts stores for the most part, I was not aware that there is a book near the bulbs that could have helped me. So I went to the counter and with nobody else in the store, waited for the employee to ask how he could help me. I asked him if he knew what bulb I needed for my taillight, to which he grimaced, then asked for some information. We exchanged q&a and when he asked me for my vin I gave up. I pulled out my phone and found what I was looking for on Google in a couple of seconds. I walked over to the bulb area, found the one I needed, then took it back to this guy who took a long time to close the sale. If there had been self checkout I would have been done in half the time. A good auto parts store trains the employees, and the employees have more desire, and I really do expect the parts guy to know off the top of his head what bulb fits a 2017 Chevy (you pick the model) because chances are that Chevy uses the same bulb on every vehicle covering a decade or more.
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September 2023 by Mitchell Hatmaker
A GOOD PLACE TO GO FOR PARTS
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September 2023 by Nicole Haworth
Great help with what I needed
