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January 2024 by Denise Chambers
Very willing to do any design you would like. The free hand art is amazing! Pricing is comparable to any other salon I have gone to.
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October 2023 by Nyajaack Ruach
It was a great experience. The staff are really sweet and made sure I was satisfied with what I got. It’s a bit too pricey tbh. But other than that not too badServices: Foot massages
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July 2023 by Debora Sampoah
Very friendly people, all the ladies are welcoming, big ups to Na, Cindy and the rest. Much love from New York.Services: Acrylic nails
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July 2023 by Alma Omerovic
I absolutely love this place will not go anywhere else. Chi and Vanessa are the best!!Services: Foot massages
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June 2023 by oatbagg
Nothing special. Got a $50 pedicure, the nail polish was so old she had to thin it out. One pedicure chair overflowed and they were putting down towels to absorb the overflow. My chair didn’t even work massage wise. Plus they charge you $2.50 to use a charge card. ?
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May 2023 by Stacy Behmer
They do really nice job. I got a pedicure and it was a fair price and the last one lasted a long time!
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May 2023 by mandy curnes
My daughter went in to get her nails done for prom. They did not do what she asked. I’m fact at the last minutes they said they could not find the magnet for the cat eye she asked for. When I called back to ask her her money back they said they would not but to come back on and they would redo them. They said the person that did her nails just didn’t want to look for it. On top of that the girl cut her finger pretty deep with the nail file. End the end she spent $58. Did not get what she asked for and was injured in the process. I would no recommend anyone go here.Service: Acrylic nails
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March 2023 by Tabitha Steffen
Friendly, clean environment did a great job on my mani,Pedi. They also have smaller butterfly massage chairs for bringing your kids.
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February 2023 by Krystle Lenth
Wish I could give this place more stars!! Thanks Vanessa for always making sure my nails were cute! ❤️
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December 2022 by June W
I would never come here again, the service is so bad and the customer service skills and they charge too much for the ugly a** nails you get in returnService: Acrylic nails
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November 2022 by Helen L.
Disappointed for my first visit to this business. The service just was not what I would expect. Nail tech seemed to not like my service choice and kept trying to get me to switch to gets and I really didn't want it. End result was ok but multiple times I had to ask the tech to check when it seemed something was sticking up and should be trimmed. She just tried to smooth it down with nail polish and it wasn't working.
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November 2022 by Jill L.
I've never had an experience at a nail salons like I did at XO. I had an appointment for mani pedis at 2 with some others. We showed up a few minutes before 2 and immediately got sat at some massage chairs. One in my party waited about 10 minutes to get started, another waited about 20, and my pedicure didn't get started until 2:40. So I was waiting 40+ minutes. Finally I got started with my pedicure and my nail tech rushed through it. The whole thing from start working to starting polish took about five minutes, which is not what everyone else got. Everyone else got 20+ minutes before polish while I was done with polish in under 20 minutes. The manicure was relatively fine. I have a weird hitch hiker thumb and the nail tech made some rude comments and even tried to straighten it, which obviously caused me pain. She also went too far on my cuticles, which also caused me pain. I've gotten my nails done many times and I've never had pain with my cuticles. Overall I wouldn't recommend XO Nails. They don't seem to have a solid scheduling system and they have terrible customer service. The only reason I didn't give a one star review is because the bails themselves turned out pretty.
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October 2022 by Douglas Keady
My wife always gets treated so well here and it’s her favorite nail salon in the metro!
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October 2022 by Lindsay Marquardt
TERRIBLE! Don't bother with an appointment, you'll wait just as long with a walk in as an appointment. They left huge patches of glue behind my nails and hardly filed them. They don't cut your cuticles. They truly suck. Don't waste your time or money.
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September 2022 by Mary M.
Horrible - dont waste your money. My daughters nails were thick and crooked and her pedicure color was not even what she asked for and explained it several times and my simple gel manicure had polish all over my cuticles after it was over .