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December 2023 by Stephanie P.
The people who work at Hy-Vee are generally very helpful. The only complaint is the pharmacy drive-thru gets extremely congested. I almost saw a fight there the other day when an unsuspecting senior pulled in the line and it was ahead of the man who had been waiting for quite awhile..he started honking then it got more aggressive until he got out of his car and started to yell at the person... it really was a scary situation... the drive-thru does need to be reconfigured as it generally has a long line. The store usually have what you need but I recommend making sure to watch when items are on sale that they ring up properly because sometimes that doesn't happen.
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November 2023 by Chad L.
I love it. Always clean and people are nice. Can't find anything but who cares. Lol.
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September 2021 by Nicole L.
Hy-Vee Chinese is some of the best Americanized Chinese food. The food was fresh and the crab ragoons are delicious.
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May 2021 by Jennifer J.
You will forever have my business for never forcing me to west a mask or judging me for not wearing one. Thank you for allowing the freedom of choice
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November 2020 by David L.
Needed to mail a package at the service counter. A more appropriate name is DIS - service counter. One person taking care of several customers in line and one develops a problem. That only person has to stop everything and make the rest of us stand around waiting for them to solve the first customers problem. Okay, they have an issue that's in need of attention. The store is busy so where are the others that could provide customer service. There are none because HyVee apparently doesn't care to provide good customer service. This has been a constant problem at this store and no one cares. With such high grocery prices seems like more employees could provide service counter service.
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March 2020 by Cliff K.
I drive a pretty far way to go to this HyVee because of the quality and variety of food that they have it's also convenient right off of the freeway. Their charcuterie is the best of all the Hy-Vee's I've been to I go there specifically to get some of their San Francisco pork and they keep rotating some high-end ham set a really good and actually taste like ham. They have their own bakery they have a small market grille restaurant they have their own hot food line of Chinese Pizza BBQ and other classic foods. They have a nice fish and meat department. They have extensive frozen foods and lots of specialized food whether it's uncured bacon or free range eggs or specialized organic food there are plenty of choices there. They have an attached liquor store that has a variety of beers and hard liquors and wine. They also have a nice floral shop. I think it's my favorite HyVee.
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February 2020 by Deidra N.
I used to love this Hy-Vee because it was open 24 hours which was very convenient for me with 4am grocery runs. They recently changed their hours to Open daily, 5 a.m. to 12 a.m. Doesn't really work for me so I guess I'll have to find a new 4am grocery store to go to. Very disappointing since I didn't find this information out until I showed up at 4:15 am and there was a paper printed sign on the door regarding their new hours.
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January 2020 by Kris S.
Went in at 9 PM to grab something for my work pot luck the next day. I did not want to stop at 9 PM, but well, since I didn't plan ahead, there I was. I went in and got some crustinis and some BLT dip from the deli area. The dips are pretty pricey, but thy are always so yummy. I usually can't resist them. Perfect for a Superbowl pot luck at work. Easy and yummy. Staff was polite and respectful. A helpful smile in every aisle. Always saying hello.
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December 2019 by Ryan F.
Had my first experience at the Hy-Vee Market Grille on 51st. The inside looks great and you would never know that you were in a grocery store. However the service was very lacking. I ordered a blueberry mule and it tasted great, only problem is after my first one it sat empty for over 10 minutes. I waited 35 minutes for two orders of sushi. Once the sushi was brought to me, I then waited another 5-7 minutes to obtain chopsticks and soy sauce. I could understand if the place had lines of people waiting, but not that many people inside for those type of waits.
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November 2019 by Dennis D.
I am giving them a 4 this time, but their food and service are very erratic. You never know what you will get. We try to go when we know we will get good service by (justin) but others need more training. I am guessing they go through a lot of cooks as sometimes their food rivals higher level restaurants and other times you leave wondering why you did not go to McDonalds.
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October 2019 by Nick S.
I love Hy-Vee. I mean I seriously love Hy-Vee. They are the best of the best when it comes to being customer and service oriented. They have a fresh bakery, which puts them above the other grocery chains. The meat department is super knowledgeable and friendly and if you pay attention they do have some really good sales! You may spend a little more on some things, but if you get the fuel saver items and sale items it makes up for it in the end. They are cleaner, more helpful, and more friendly. They set the bar high and that's why they are so successful and stand out.
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October 2019 by Jodi O.
Visiting from Southern California and was looking forward to a good Hy-vee breakfast. It was awful from the beginning. We ordered at the hostess stand? When asked if had any breakfast specials we were given a gruff no by the manager taking our order. We then proceeded to the outside tables to sit and wait and wait and wait for basic breakfast fare. I went to check on our order after 20 minutes and were just told sorry we are busy and dismissed. After another 10-15 minutes went to see where our food was. After some checking discovers our order had been lost. Not one employee approached our table as we were sitting there. They brought us our food. I had French toast and eggs good as i remember. My dad has over easy eggs, hash browns, sausage and toast. All were cold. Needless to say not the HyVee experience i remember from my youth.
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May 2018 by Amy M.
Had two item Chinese entree for lunch yesterday (Sat, May 19.); proceeded to be to my stomach every 90 minutes or so, from 10 pm-7 am. Food poisoning could have only come from here. Everything else I ate that day was with other people and no one else is sick. I loved eating at HyVee when I lived in Iowa. So I went back for nostalgia. Never again.
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January 2018 by Cindy D.
Scoping out happy hour after a long work week is an absolute must! Market Grill in HyVee stores has one of the best deals if you're into craft beer. 1/2 off apps and taps between 4-6 pm daily, and you're enjoying beers like Exile Ruthie, or Left hand brewery's milk stout. The selections vary store to store and they change quite often. It's best to belly up to see the current selection as opposed to what's on the menu. Friday's HH adventure cost me only $8.50 for 3 craft beers. What a steal! Too bad the service was SLOW! Even the manager on duty could've used a bit of customer service training. My guest and I had to ask for our bill a few times and had to wait even longer to pay. Had no idea what was going on in the service department but we had a front row seat to witnessing a level of service that was slower than watching paint dry. You would think as the bar got busier, the service would pick up a bit. No, the sense of urgency wasn't there. I cringed a bit leaving a tip. But thank goodness the beers were cheap. Otherwise, I probably wouldn't be back.
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November 2017 by Rachel L.
I would have given this location a 5 star but the staff is hit or miss on service so... I was very surprised by this location. It's one of the bigger more prominent Market Grille's. When you step into it from the HyVee you'll find a wall filled with wine bottles which adds a nice touch. The location is pretty big with a sit-down area on one side and a bar area on the other. It tends to be pretty busy on the weekends. If you're here for breakfast they give you the option of eating from the buffet for $18/person or you can order directly from the menu. I chose to order from the menu because I can't eat enough to wrap my mind around the $18 buffet. The menu prices range from $5 to $15 and has a wide selection of breakfast items from pancakes, eggs, french toast, etc. The staffing can be really great. I once arrived into the crowded location and sat in the bar area. There was only 1 waitress and 1 bartender on this side and man did they have fantastic service skills. Even if they were busy they'd ensure to come over and state they'd be right with us or deliver a refill on their way to another table. However, I've also arrived to wait staff who refused to clean up your dishes or offer a refill unless prompted. Take that information as you'd like. Good Food. Great prices.
