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November 2023 by Simply Rache
Not helpful at all and get an attitude when you ask for help
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October 2023 by Dan J
We went in to pay off phones and unlock numbers to change carriers. Nobody tried to give a different plan to stay, or even ask why we were leaving.Then, they neglected to “turn in the form” to unlock the numbers so we could transfer to the new carrier. Now, they say since the new billing cycle has gone into effect, we need to pay another months bill before they will unlock the phone numbers.My wife has been with US Cellular for around 15 years and not one soul there cares about anything.Ridiculous business practices. Horrible customer service. Misleading plan pricing.
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February 2023 by Weston Hennings
Hannah E was an absolute joy to work with! From start to finish extremely knowledgeable, professional, and honest. I've been to this US Cellular several times and haven't ever had a bad experience, but today definitely won over my future business!
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February 2023 by Chris Van
Fast, helpful, best location I've been to.
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June 2022 by Patrick Eastman
The girl with purple hair that started to help me before I walked out was VERY VERY rude.
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May 2022 by Joni Flesher
I have had UScellular from the very beginning but since I bought my new phone in November I always loose calls, it tells me multiple times a day I can only make 911 calls in my location. Thinking of changing to something else.
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March 2022 by Taylor Dixon
Hannah was amazing when my previous carrier made switching as absolutely impossible. She was patient and caring and took her time to make ends meet. Not to mention she made me comfortable through the whole process. I'm so glad I made the switch to us cellular and the customer service was superb!
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March 2022 by Donald Mace
Someone should inform the staff it's not a inconvenience to assist people with a issue. My apologies for needing some assistance..
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August 2021 by Janice Shook
The employee was very helpful.He answered our questions. Im very thankful.
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August 2021 by Joe Bowman
So slooooooow!!
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April 2021 by Kathi Boyle
Cheyanne was very helpful with helping me deal with a FULL MEMORY DATA USED LG phone! Found a way to store items I don't want to lose without buying a new phone! I highly recommend this US Cellular location & Cheyanne in particular! I will be back!
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February 2021 by Donna Harder
Very helpful and took care of my problem.
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January 2021 by Easton Wade
Love going here and doing business with them. Very friendly and answered all my questions. They are the best cell service I have ever had thank you will recommend them to anyone.
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August 2020 by Beau August
Slow slow slow waited over an hour just to buy some accessories the ladies were nice but they were busy with 2 older couples they need more workers here ridiculous one guy walked out after 15 minutes
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March 2020 by Fay Yella
Very short in conversation, not helpful, horrible experience and ended up going somewhere else . Would not recommend if your African American they didn’t bother to help me out at all
