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July 2023 by Darryl E.
They went out of their way to help me get ahold of what I needed to sell my car EVEN THOUGH I AM NOT A USBANK CUSTOMER (it was auto loan related). Emily Leonard was kind, helpful and diligent. I would consider doing my banking with them in the future.
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May 2022 by Jen H.
I have been banking with US Bank for 25 years, and have both personal and business accounts there. I drive out of my way to personally avoid this branch even though it is right down the street from work. Years ago this branch was fine. However for the last year or so every employee is absolutely rude and unprofessional. Everyone one from the management to the tellers. I was in a pinch yesterday, and had to go to this branch and nothing has changed. Everyone has attitudes, is down right rude and extremely unprofessional. Save yourself the frustration and go to the branch at 50th and EP True where they are always great to work with.
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July 2019 by Bethany P.
Usually, this branch has great employees that greet me and work with me to help me. However, I went in yesterday to hear a teller yelling at an older gentleman who could not hear well. The older gentleman just misheard the teller and asked for the wrong amount of money, so the teller got very frustrated and sternly told the man to "listen next time" and continued to tell the man that he had messed up and continued to be rude to him for the remaining time the man was there. There was no teller, after the teller that helped me went to the back, so the rude teller was the only one I could ask if I could use the restroom. I asked "Sir, are your restrooms employee only?" and he looked at me, glared and looked on, ignoring me. I then just interjected another "sir" to see if he maybe didn't hear me, but he then rolled his eyes and held up his finger for me to wait, so I left. Usually don't have this service at this branch but wanted to share.
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October 2015 by Patrick T.
Nice U.S. Bank local! The tellers were nice, and even brought me over to a banker to talk to me about having a small business account! The banker was also very nice and answered all my questions I had! I went in mid afternoon and there was defineatly not busy or they were staffed appropriately cause I didn't have to wait in line at all, it was quick, easy, and convinient! Thats what I want in my bank!
