Sporting Goods in West Des Moines, IA

“Dane (and Zane) provided excellent customer service, answering all our questions on the different options available for equipment which would fit in a small house. We ended up with a rowing machine which fits our needs perfectly for both space constraints and an all-around work out.”

“We had a great experience shopping here. They took the time to answer all of our questions with knowledgeable responses, no high pressure sales, and set us up with a new machine that fit exactly what we were looking for. Smooth and seamless process from start to finish.”

“I recently had the pleasure of shopping at Scheels, and I must say it was an outstanding experience from start to finish. I was in the market for a new pocket knife, and Scheels came highly recommended by friends for their wide selection and knowledgeable staff. My visit certainly lived up to the expectations.

From the moment I walked into the store, I was greeted warmly by the staff. The store layout is clean and well-organized, making it easy to navigate through the various sections. When I arrived at the knife and outdoor gear section, I was immediately assisted by a staff member who was exceptionally knowledgeable about the products.

I explained my needs and preferences for a pocket knife, including the type of activities I’d be using it for. The staff member listened attentively and guided me through several options, highlighting the features and benefits of each one. They were patient, answering all my questions in detail, which made me feel confident about making an informed decision.

The selection at Scheels is impressive, with a variety of high-quality brands and models to choose from. I finally settled on a versatile, durable knife that perfectly suited my needs. The staff member even demonstrated how to maintain and care for the knife, which was incredibly helpful.

The checkout process was smooth and efficient, and I left the store feeling very satisfied with my purchase. It's rare to find such dedicated customer service and expertise in a retail environment these days. Scheels has certainly earned my trust and future business. If you're looking for top-notch products and exceptional customer service, I highly recommend visiting Scheels.”

“We frequent this store when we visit, but I really want to give a shout out to Carter! He helped us out in the shoe section and is a top-notch employee. I genuinely believe people like him make shopping experiences the best they can be. I hope he gets everything good coming his way and I hope we run into him again.”

“I am an active, retired leisure person leading a no frills lifestyle. Therefore, I need matching apparel to grab and go when I need to have a look that shines at a reasonable and fabric friendly rate. Active Endeavors has all the up and coming styles for me to feel comfortable and not matronly and at the same time I support vendors like Vuori who uses recycled materials to showcase comfortable clothing. Yet, I wish they had more pastels to brighten my day!”

“I was helped by Jaden I believe is his name. Very refreshing to have a salesperson that actually listened to our needs. We found exactly what we needed with his help. Everyone else was very nice as well.”

“Absolutely beautiful store with wonderful staff. It’s well organized and maintained. Staff in the fitting rooms are always helpful, going above and beyond. I would’ve given 5 stars, but more often than not, there are no sizes available in merchandise that I am looking for, which is incredibly frustrating. I hate having to guess a size, and when it doesn’t fit right I have to drive an entire hour each way just to exchange it. I wish there were more sizes available in store, it’s disappointing.
About to drop it to three stars, why have a phone line if no one there will answer it?? Only store that doesn’t answer calls. A big turn off.”

“Great location, lots of clothes and items to choose from, but I didn't find much I liked. Most of the designs I liked were the new polyester athletic material and I'm not a big fan of those. The cotton or vintage shirts were all weird designs that I didn't particularly like. If you like the polyester clothing, you'll be right at home with a huge selection. I ended up with a vanity plate for my car and am very happy with it!”

“Thank you Dawn! My girlfriend and I walked in, and were greeted with a smile by a woman who introduced herself as Dawn, and asked how she could help.We told her what we needed (shoes where my girlfriend could be on her feet for a long period of time), and Dawn happily took us to a quiet place in the store and brought us a few options. She wasn't pushy, she didn't overwhelm us. She was perfect. We found a very comfortable pair of shoes and were totally satisfied, and we were even talking about coming back before we left! She was great. If she's not management, she should be considered. Thank you Dawn!”

“I've always been happy with the choices at this location and the perks of being a rewards member. Additionally I think the staff there is fantastic always helping with choices, advice on fit, etc.. My only complaint is that there isn't free tailoring currently offered. I just had a few pieces shortened at my local tailor and it added quite a bit to the cost of the purchase. Several neighboring athletic stores offer free tailoring and it is hard to justify having the added cost to purchases at Athleta. My understanding is that it is a service usually offered but there isn't a current tailor for this location. I hope there is one soon for my next purchase that requires shortening.”

“Truly the best, most amazing company ever. They truly went above and beyond for my family and I, we can't say thank you enough and you've gained customers for life. Your employees, staff and managers are beyond believable. Thank you so much!!!!”

“Another great store for the trendy shoppers. Has very popular name brands for both men and women. Prices can be a bit high here but the items do not lack in quality. This store is always nice and organized and I rarely see it left as a mess.”

“An employee helped me find the shoes I was looking for. They were very nice and informative on the shoes sold. Also took the time to show me the shoes that we're on clearance first, while they weren't the shoes I ended up buying, the fact he took time to possibly save me money means a good amount to me.”