Shell is a convenient location known for good customer service and affordable prices. Customers appreciate the honesty and care provided by Shawn and his son, who handle both small and large jobs with pride. The staff at the counter are friendly, and the shop has a reputation for doing honest work. While some reviews mention that the bathroom could be cleaner and had a bad smell, overall, the business receives positive feedback for its quick service, reasonable costs, and reliable care for vehicles like windshield wipers and batteries. Many customers plan to return for future service.
Only Shell in Des Moines. Could be cleaner, and staff is mediocre. Best to keep transactions electronic only, but asking staff for technical help with the Shell Fuel Rewards app may be hit or miss.
August 2025
The Car Wash is actually one of the best in the metro, I love it. The gal I talked to said the air machine is apparently being jammed with nickels on purpose and I love the updated pumps with touch pay SUPER FAST NOW.
August 2025
I had 93 octane which made me very happy I never see higher than 91
