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October 2023 by Junk yard squeaker
Best movers in the Des Moines area! Never had a issue
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September 2023 by David Gregory
A very positive experience using this company. Our questions were all answered, and the movers came on time, and we’re very professional at both ends of our out-of-state move. I highly recommend this company to anyone looking for a professional and responsive moving company. We felt their prices were very competitive. I like the fact that the company was out of Des Moines since we were living in Ames at that time and did not need to get a company out of state. We also liked that they were the ones that found the movers at both ends, saving us the frustration of finding movers that we could count on. The further bonus was the fact that if we went into the company, we could get moving boxes to fill our needs at no charge. We were able to just get sufficient boxes to cover our needs without having lots of leftover boxes.We thank them for a job well done.
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February 2023 by Nigel B
They had a Manager visit my site and quote me to move a large piece of equipment plus move, they told me they had a Towing service they used to such moves. I agreed to the quote and when they came out to move they moved all my palletized stuff first and left the piece of equipment without explaining why they did it. \n\nI then had to call back to get them to finish the job, they made me actually schedule the Tow Truck and pay them separately(which is fine, I would have done this on Day one) then they said they would only bill me for the drive to and from the location to finish the job quoted which I was fine with but then after moving the table they tried to bill me for 2 hours more. I explained to the crewman whom I wrote the check to the situation, he seemed to agree and wrote a bill for just the drive to and from. \n\nThen afterwards they made up this extra hour of billing, and tried to add it on and make me pay it. I already paid 2600 dollars for a move they didn't even finish on the first day. \n\nThey were very slippery on what they said they would do vs what they would actually do, the moved the goal posts at every turn and then gaslighted me after the fact. These guys are 100% untrustworthy. They did not do the job we quoted on the first day, it cost me a week of operations and also a month of rent at the place I was unable to move out of in a timely fashion. I would 100% just use literally any other service. \n\nAlso they padded their hours in my face, we showed up at 9:30am and billed to 9am and then left at 5:30pm and billed to 6pm and then Billed me for the drive to and from additionally so 10 hours. Then gaslighted me after the fact claiming they only added the drive to and from and not explaining how then the 9 hour job turned to 10 hours.
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February 2023 by Tony Greif
Great warehouse to pick up at, I ordered a heavy fishing kayak and after my inspection, he even helped me load it. Very polite and courteous employee.Thank you."I don't know why my text didn't save in my original review"
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January 2023 by Gary Gross
Got only the best things to say about Des Moines Mayflower, and Chris Johnson in particular. We’d explored several alternatives accomplish our out of state move - Chris was by far the difference maker. I am a stranger to Des Moines - this move was following the loss of our Aunt - of all the businesses and folks that were recommended, by far the most responsive and genuine was Chris Johnson of Mayflower. Highly, highly recommend.
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July 2022 by Kathy C.
To preface: I live in a secured apartment building and I work second shift from 4 pm to 12:30 am. I had an appointment with the West Des Moines, Iowa estimator, Chris, at noon as I am asleep until then. At 10:30 am, the buzzer buzzes into my apartment and wakes me from a dead sleep. When I answer, no one is there. I went back to bed but of course couldn't go back to sleep at that point. I check my phone, which I turn off when I sleep. Chris has tried to call me several times. Who is ready for an appointment 1 1/2 hours early??? He also called my son in Seattle to see if my son can get hold of me. Seattle is 2 hours earlier, which means he also may have awoken him. RUDE. At 11:30 I get out of bed, as I had planned. Someone is knocking on my door?? I open the door, not dressed yet, and it is Chris, with a trainee! He has snuck into my secured building when someone else was going out. I asked him if we had an appointment at noon and he confirmed that that was true. I told him he would have to wait until then, as I was not dressed yet. After the estimate, he said I would have the estimate in a couple days. I NEVER received an estimate. Turns out he sent it to my son! Chauvinism is alive and well!! NEVER would I have used this man or his services. He was incredibly rude and inconsiderate.
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June 2022 by Thomas Gerrard
Didn't let me park there over night but they are movers and no problem not allowing me to park
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May 2022 by Mac Xtc
Nice folks, small facility... got to work on my load right away
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February 2022 by Dustin Rusher
By far the best movers around, Chris and his team were very quick, professional and did an amazing job for our move!! Higly recommend them,!
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June 2021 by John May
Great people, very professional,
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May 2021 by Mladjo Celo
Mail PU,they open till 4pm. Loaded within 10min
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April 2021 by Angella Losee
Used this company for a local move this week. Chris came to my house and did an estimate a few weeks back. Movers were on time, polite and professional. I told them what was coming with us and what was staying. Once everything got to the new house they put everything where I wanted and reassembled the furniture that had to be disassembled for moving. I had a couple of pieces of furniture that would not go where I had hoped due to the size, and they move them to a different location. The actual price ended up being less than the estimated price, so I am very happy!
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July 2019 by Zach Twilegar
As a professional lumper unloading a shipment in Monument CO for an elderly couple, I can say that this company treated these people very poorly. Boxes were packed sloppily, antique irreplaceable items weren't treated carefully, boxes of clothes were missing, and other expensive big items were missing. Choose a different agency if you want your items to be properly cared for and delivered correctly to the destination.
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June 2019 by Misty Whitlatch
I've worked here before. Its a great company. Chris Johnson is the most professional guy there. He is respectful to everyone and im sure you have problems with a crew you could tell him and he would try to get it solved. Just the kinda person he is.
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December 2018 by Terry Johnson
Do not use these people unless you want a whole lot of headaches.Their sales people will tell you anything just to get your business and then when you have signed up with them everything changes for the worst. They said they would let me know the evening before the truck comes and I never heard a thing. Finally by mid morning after not hearing a thing I finally called and they said the truck broke down and they could 'nt be there for 2 more days. I asked why they did 'nt let me know and they just sorta blew it off. I told them I had airline flights scheduled that couldn't be changed and again they just sorta said too bad and then before they hung up had the nerve to tell me to have a good day. There are many moving companies out there so check them out and stay away from this company!
