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December 2023 by Shelby D.
Considering it's the holiday season the store was pretty organized! I bought some cute hair clips and a hoodie. Something disappointing was the staff. There was 1 person on the register and she was juggling trying to grab jewelry for a customer and check them out. Wish I could remember her name!! But the line was about 7-8 people AT LEAST and she did a great job checking everyone out in a quick and swift manner. Rest of the staff was just standing around talking, which was really irritating.
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November 2023 by Katherine Fosler
Such rude people at this store. Why have a phone line if you aren’t willing to help. Not surprised at all the bad reviews.
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November 2023 by Karis Rohrer
Poor service. We waited at the jewelry counter and clicked the button for service, and someone came by and asked if we needed something, and we said yeah, but they just clicked the button off and then left. So we clicked the button again, and she asked another person if they needed help, again walked by us and shut off the button and walked away.
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September 2023 by Tyler Huff
Not a selection of stuff I was looking for. Wide variety of stuff. Clean store with lots of stuff on clearance.
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July 2023 by Martin Briones
Today july 9 in the afternoon and plenty previous times Asian girl with glasses is always rude and smart talks when you have questions. I’m not racist. My girlfriend is Asian. Just she should show better customer service than being rude to them.
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May 2023 by Saul Lorenzana
1 cashier and a crazy long line, poor girl. Where the heck is the manager or the assistant manager or anybody else?. Probably lacking off in the office, they should be upfront assisting.Wow I went next door to Marshalls and believe it or not better quality better prices and they have employees I was in and out so quick I recommend Marshalls next door much more organized bigger store and cleaner
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April 2023 by Pam Papenberg
A new location for me, I have been in other locations, " little neater " then other locations. And alot more friendly at this location!
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January 2023 by Stacey
This store is nasty and junky. The manager is rude nose all stuck in the air. Did not speak or ask did I need help or nothing. The cashier was rude. Never again will I be back in the store or any of your stores. Will let family friends and colleagues know about this experience and do not do business with them.
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January 2023 by Mrs. Reyes
Not friendly & very chaotic inside
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November 2022 by Lisa Luiken Woxell
The manager we encountered was so rude! Doesn’t care at all about customer service. Will NEVER go back there
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November 2022 by emily
Visited the store the evening of 11/15, snowy day, only 2 other customers in the store. Two cashiers, one watching her phone with head phones in, the other wandering off talking on her cell phone. My husband asked for assistance with something and was essentially told no. I asked separate from him and had a completely different answer, when asked why they wouldn't assist my husband they couldn't get their story straight. When asked for a supervisor or if they had surveys on the receipt we were told to go ask Five Below or Marshalls because they would not provide either. We abandoned our full cart and took our business to Marshalls. That may be a big reason that Marshalls was full of customers and Ross had 2. Very disappointing experience as we are avid Ross shoppers but will not tolerate the discrimination and lack of basic respect.
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September 2022 by Emma-Lea Jacklin Warsaw
There were dresses, and I bet they were for less but I did not arrive with the desire for dress. I was on the search for the apparently ever elusive mens 30 jeans. Were jeans acquired? Yes. And were they for less? Absolutely.
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August 2022 by Katie Reus
Horrible customer service. The fitting room has a sign to ask to get access to restroom. My 3 year old needed to go, and the associate just said sorry we dont have a working bathroom! As she watched my daughter boucing around saying she needs to go!
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July 2022 by Mary Maine
I went to look for luggage, which I never realized they offered. My daughter had suggested it. Will be using it next week. Nice, clean store.
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July 2022 by Lisa Rasmussen
Love Ross and there deals. Good buys
