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November 2023 by Camille Cooper
If I could give this place a negative 5 stars, I would. The owner is a scammer looking to take costly advantages of every automotive issue. Had a diagnostic that took 2 minutes to complete and charged nearly $300. Told me my vehicle needed an engine replaced, turned out that was a lie. He tried to bypass printing off the codes that came up and gloss over the fact that the codes didn’t match what he was trying to convince me of; that the engine needed replaced. Had the vehicle towed to a reputable establishment called Higgins in Urbandale where I had a FREE diagnostic completed with ethical support. I’m reporting this business to the BBB.
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April 2023 by Amanda Fry
Major oil leak, they found it and fixed it within 24 hours. I drive an hour and half each way for work and am glad to know my vehicle will get me there.Service: Engine repair
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April 2023 by Crystal O'Connor
This place is a complete scam!! This place will charge you $600+ for a battery. I tried to tell this place I only needed a jump start but they insisted it would only die again...maybe at a stop light he said. (tried to scare me with fear based scenario) So I agreed and it took them hours to diagnosis what I already told him that I needed, a new battery.... that I could have got at any other auto place & that they would install it for free even with a warranty. My bill was over $700!!!! DO NOT TAKE YOUR CAR HERE OR TOW IT HERE.
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January 2023 by Janet Kipp
Richman did a great job on getting the car towed and tires replaced the same day. That was great!Service: Tires
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October 2022 by Jenny Redlin
The guys at Richman are the only people I trust with my vehicle. I’ve used them exclusively for several years and multiple vehicles. I have never left there with a single concern/fear/worry/regret. I recommend them whenever I can to others. Top-notch service. Dependable. Thorough. Affordable yet they don’t cut corners. Transparent. Good people.Services: Tires
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October 2022 by Todd Redlin
They always take great care. They call and let me know what needs to be done and they give me an accurate estimate. I'll be a customer for life.Service: General repairs & maintenance
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September 2022 by Chris Mccready
They were able to fit me in within a day and everything worked out great!Service: Air conditioning
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July 2022 by Dan Berte
I took my car in after hearing some noises from the suspension. I fully expected to spend hundreds of dollars on parts. They found a shield was loose and after an inspection found that my brakes and suspension were all in good order. Very honest shop. I will definitely be back!Services: Auto brake repair
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July 2022 by DillSport Radio
Charged me 200 dollars for “service” done to my car and all they did was replace a battery cable that didn’t need replaced. Seems very evident they don’t have a clue because my car still won’t work after I call and tell them my make and model, and they say send it over, but then to proceed to tell me they have no way to work on this car. Why ask for my make and model if you can’t work on it? Defeats the purpose of getting my car towed to you to get worked on…So I got scammed.Services: General repairs & maintenance
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June 2022 by Isaac Highum
They were very prompt and flexible when my schedule changed. Also very transparent, sending photos/video of the problem and exact diagnosis, and were took care of the problem properly and quickly. Only thing is that they're a bit pricey for a small business. Overall good experienceServices: General repairs & maintenance
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June 2022 by Sara Ramey
My car had a major problem on a road trip. They fixed it within 24 hours with no notice. I feel lucky to have found them.
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April 2022 by Anthony Christiani
Guy was here in half the estimated time, even with all the road closures he had to navigate through! Extremely friendly and quick moving, knowing I was now running behind due to a flat tire. Will keep them in mind when in need!Service: Tire change
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April 2022 by David Swieskowski
Prompt & Friendly Service. OShowed up to start my car within 15 minutes. I drove my car to the shop and they replaced the Battery and had me on my way in about an hour.Service: Auto battery replacement
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April 2022 by Mary Calmer
From the time I called to the time the driver dropped my car and myself off at the dealership to get fixed, the total time was 1 hour. I was very impressed and treated so kindly.Service: Local hauling
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March 2022 by Margo Miller
I had received a $10 off coupon in the mail so took my daughter's car in for an oil change. When I scheduled, I was told an oil change would be $20 - $30...with the coupon I thought the price was great. I was disappointed when I was charged $43.Service: Oil change
