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October 2023 by Vanna Cooper
They are always friendly and helpful in assisting me with my transactions! It’s a small branch so they are also very personable!
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October 2023 by Kimmy Heuer
I have had nothing but good experiences here. I was able to get a checking and savings account with ease and even got a loan when really needed it. It's a great bank and most of the ppl there know who I am and have my account pulled up as soon as I walk in.
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October 2023 by Rocky TSM
I’ve been treated excellent every time I’ve come to this location. The staff and environment are wonderful. My only complaint is that I didn’t make an account sooner.
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September 2023 by Lori Goering
We went to sign for our loan. Excellent service from our Loan Officer Mike Thomas, and excellent service from Member Service Specialists Jeannie Rivera!! So happy we are customers of Premier Credit Union ?
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September 2023 by Brent and Suzie Bean
I always get top-notch service at Premier Credit Union in West Des Moines. I highly recommend them for all your banking needs.
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September 2023 by Vinsen Joel Alessandro
Polite people, but no amount of proof can get my home equity loan ... I have owned this house for 13 years on a 15 year mortgage and I provided every W2 for the last two years.
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September 2023 by dan mess
Great fast service. Money transfers are fast and easy to access. Staff is super friendly and nice.
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August 2023 by Emily S
Where do I begin? I am a newer member with Premier while also having a different credit union experience before. Premier has been THE superior credit union experience!Whether in person or on the phone, I have gotten nothing but top notch customer service! The West Des Moines branch always provides friendly service, with a smile! Jeannie has been absolutely great to work with and takes care of my family's needs in such an efficient and bubbly manner- THANKS Jeannie!Highly recommend this credit union! Great rates and great people, what else could you need in a bank?
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August 2023 by Jon Berg
The Premier West Des Moines team is great! I appreciate thier level of customer service for both new and existing accounts and services.
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June 2023 by David Johnston
Great credit union. Friendly staff
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May 2023 by Tian Cleveland
Jeannie was very professional when talking with her today I really appreciated her
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May 2023 by Kelcy Walker
Very easy loan process. Working with Sara was nice and she made the whole process very easy.
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March 2023 by Nancy Schrum
Been a member ever since the credit union began at what is now The Principal Financial. Now a separate credit Union and providing me with good service for years. Good service and rates.
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March 2023 by LORI TRASK
I have been a member for over 30 years
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March 2023 by Randy Sutton
Easiest business I ever did. HELOC and opened accounts. Quick and efficient.