Pointe West Apartment Homes in West Des Moines, Iowa, offers a comfortable and modern living experience with a variety of apartment layouts, including 1, 2, and 3 bedrooms. The community features a range of amenities such as indoor and outdoor pools, a hot tub, sauna, indoor basketball court, workout room, pool table room, community grills, and pickleball courts, making it a vibrant place to live. Residents appreciate the friendly and caring staff, especially Carla, who goes above and beyond to assist and ensure residents' needs are met. The maintenance team is highly praised for their quick and professional responses, often completing requests on the same day. The community is described as safe, clean, and well-maintained, with beautifully landscaped grounds. Underground heated parking is available, providing convenience during harsh Iowa winters. Many residents feel that the complex offers excellent value, considering its amenities and quality of service, even though the prices are on the higher side compared to nearby options. The staff and management are dedicated to creating a welcoming environment, making Pointe West a highly recommended place to live for young adults and families alike.
The apartment and facility is lovely and comfortable. Minor fixes like toilet and blinds needed. Staff are friendly. Disappointed experiencing marijuana use which makes us sick. Hopefully will be addressed quickly. It is a no smoking complex. Very friendly tenants.
November 2025
The response was very quick and the repair person was very personal and pleasant. I love it that my complaints are handled in a professional manner and my concerns are taken seriously. I love living here.
October 2025
Everyone involved was super nice and helpful, all around just a great experience!
