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March 2024 by Erika Siobahn Kenny
This location has a good amount of equipment considering it's a small location. Showers have hot water unlike the Urbandale location. The employees are super nice and helpful.Now for the negatives... The are for functional exercises and stretching is TINY. Only about 3 people can fit in there on mats, and then one of them will be blocking the equipment. The weekend hours aren't nearly long enough. Their leg abduction/adduction machines are very strange, the pads and foot bars are just all wrong. Just a weird design.
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March 2024 by FlemishGiant
It is a great, low cost option. Be aware of the extra fees. It is higher yearly fees and monthly fees than it used to be. Very few people actually clean the machines. You might want to bring a towel to sit on. The last year often their internet goes down and you have to sign in on paper and the massage tables do not always work. They used to have a bagel day and a pizza day but no longer have free food days. They say there is a trainer who can show you how to do things but I haven’t seen anyone instructing others. It is one of the only affordable gyms anymore.
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February 2024 by Beth Burnett
West Des Moines has THE nicest staff of any PF we have visited! Super positive vibe going on. The gym is always clean and inviting!
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February 2024 by Derek Zerr
Very nice and clean gym. I had never tanned and the employee helping me made me feel welcome, and made the process very easy.
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February 2024 by Spice Jack
All the equipment I need & the staff are super nice & helpful..overall A+++ experience.
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February 2024 by Autumn Enabnit
Awesome experience when I went a month ago first time going there!!
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February 2024 by King Logan
Go back to 24/7 "covid" isn't a problem anymore. Even it was it's not like shutting down early is going to stop it from spreading.
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February 2024 by orlando vivone
It's a decent gym... they could really update the equipment. They need to get rid of half of the Cardio stuff(that nobody ever uses) and get more weights.
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January 2024 by crystal mayer
Great people and great equipment!!!
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January 2024 by Kelsey Nierengarten
Planet Fitness in West Des Moines is a great gym. I have a Black Card Membership that gets me and a guest access to the gym everyday. It also includes tanning and the massage beds. For this price it is totally worth it. I am not scared when walking in to this gym and there is always room to workout. Great place!
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January 2024 by Vega
Smelly, but it's a nice facility.
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December 2023 by kenneth Paulding
For the price, you cannot beat plant fitness. Of they could add daycare, and have later hours, that would be amazing.
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October 2023 by maggie kageni
I happened to be hurt by the machine while doing exercise and i struggled to walk to the customer service desk where their was a guy whom i talked to around 10Am this morning 9/8/23 though after he heard i was hurt, he a summed and started attending the customers who were coming in for gym. I had to call 911 for help while i was extremely in pain that was a bad experience i hard with planet fitness instead of them helping out.
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October 2023 by Reagan Maher
Edit: the response is from a bot and not the owner! Told me to do what I already did. Don’t deserve 1 star! Count this as frustrated human fighting the machine from stealing my money and not giving it back. Somebody step in.Planet Fitness in West Des Moines, IA has been billing me a late fee each month for the past several. Very weird since they take it out of my account. Manager cannot anything to refund it????? Said I had to come in to fix it??? I went n 3 different times and left a note for the manager who knew who I was and never contacted me. Spoke with ABC billing company and they can’t refund and said I have to get it from my club. Not a lot of money but hate getting scammed with no communication from such a big company.
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August 2023 by Llano Danczek
A good SAFE place to workout! I really like Planet Fitness!
