-
March 2024 by Edith Escoto
I moved to this eye vision location because of the great customer service. I was just looking around, and when I stepped in to the store the welcoming was great ! The representative went above and beyond helping me and giving me price rates ! Amazing customer service ! great styles ! Great pricing ! And fast service ! I’m happy I moved to this provider ! Excellent !
-
March 2024 by Gary Bock
Greg the store manager continues to be the best in the eyeglass business. Thanks for the great service! We will be back again and again.
-
March 2024 by jeffrey glenn
Greg was very very helpful. I will be back
-
December 2023 by Elizabeth Rogers
Greg was so nice and very helpful!!
-
December 2023 by Mike French
Out of many other optical outlets in the Des Moines area, Pearle Vision was the best with my vision insurance. Although more importantly, the Store Manager Greg was extremely helpful, knowledgeable, and eager to assist with tons of questions! He was more friendly and informative than many other places we called. Greg provided fantastic customer service with the purchase from beginning to end, and even kindly assisted with a warranty situation on a pair of frames months later. For these reasons I will continue to choose Pearle Vision for our family's glasses purchases!
-
December 2023 by Matthew Singer
Had a fantastic experience. Greg was very helpful, would highly recommend and will definitely return.
-
June 2023 by Tasha Spurgin
I think Greg's a really good guy he helped me out ...I had to get new glasses and he made it right thank you. ????
-
January 2023 by Yenny Fernandez
I have been a customer for few years, I love the quality of the Glasses and the staff is very friendly. Greg help my husband and i with great service and friendly smile! Thanks!
-
August 2022 by Amy Hager
Was very friendly and super great, timely and again very friendly in getting back to me regarding ordering my contacts.
-
April 2022 by John Clark
Greg is super awesome to work with. He is the best. Takes the time to explain all the details as well as explaining next steps. KUDOS to him!!!!
-
February 2022 by A L.
The form to fill out asks for your weight. I did not fill that line out; I was just going for a routine check up. The assistant pushed me to tell it. I will not be returning.
-
November 2021 by Mike Cormack
I came to this location as I have new vision insurance and this clinic accepted it. I was extremely pleased with this experience. They have a nice selection of frames and Greg is a great professional who was friendly throughout the process. My wife is getting new glasses next month and is going to get them there, too.I would highly recommend Pearle Vision at Valley West Mall.
-
September 2021 by Peg Erke
We have had MANY positive experiences over the last 3 years with Pearl Vision at Valley West Mall! Absolutely NO negative experiences. Just yesterday we stopped in and had Greg, store manager, adjust a pair of glasses for my mother. He is always very professional and very courteous. We have also had Jamie serve us on other visits; she's great as well. This is the only place I would recommend for purchasing glasses. We much appreciate their service and will continue to be long term customers!
-
September 2021 by Heather Martz
Very helpful and friendly staff! Greg took the time to explain everything to us and to make sure my daughter’s classes fit perfectly! Would highly recommend and we will be coming back!! Thanks for your great service!!
-
July 2021 by Craigslist DesMoines
Very pushy sales staff. Upselling everything they could.
