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September 2023 by Cheri Lafleur
This management company has been absolutely the worst. I've lived here for more than a year and I've seen a turnover of more than 6 managers for this complex. And as soon as my lease was up I was evicted for late rent... I was never late and the amount owed is 130.00, and Newbury living evicted me and purged in court by lying in accordance with the Cares act.. It's just a shame that a disabled senior citizen who owes them 130.00 is forced to move at 2 weeks from their home . I will tell everyone I see what a joke this management company is! !
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September 2023 by Becky Ball
Poor managing company. Identifiable mold for the last 6 YEARS with no action taken to remove it. Refuse to maintain appliances that are broken.
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April 2023 by Matthew Bryant
Overall an adequate management company
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October 2022 by Manuel Orizaba
Amazing place to live in
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October 2022 by Kassy
Giving 5 stars to the Newbury Living staffed at the Canary Lofts. I absolutely love the staff here and am so sad the apartment complex is going to be switching to new management. My dog CeCe absolutely adored everybody in the building. She would paw at the door and check everyday to see Mckenzie or Kari in the office. She also loves the maintenance team. Here’s a picture of Cece riding the moving carts.
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October 2022 by Lori Taylor
I lived at the Butler and both McKenzie and Kari were the kindest and most helpful landlordsI
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May 2021 by Larry A.
This corporation harms the elderly handicapped in poverty... Danyel Harris is a thief for this corporation betraying the churches who own the mismanaged property residents and our visitors. Stonehaven is like a prison where 3 people have died in their beds here I am an eyewitness victim too 843-926-1750 they don't return my calls will you care and call a disabled veteran with 2 Service Cats Kiti 8 Laila 11 ??
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October 2020 by Smith Clark
Noisy, don’t treat us good, manager not professional and not polite .
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October 2020 by Hannah Arends
If I could give zero stars I would! Extremely unprofessional and extremely rude! Stay clear especially greystone in Newton Iowa. Maintenance will harrass and take pictures of you through your windows and have neighbors spy on you. They refuses too help until law enforcement is notified. Be aware and know your rights and hire a lawyer if need be!!!!
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August 2020 by Samer S.
If there no stars i will give them 0 stars. This place is not good for living they evicted me without any court order. I work in bigger financial institutions I always pay rent on the time. The manager gave me no option to leave base on someone crazy story with no any police notice or court order.they didn't give deposit back and the month rent i already paid.Ended me on street for 4 days. During covid19 they evicted me yes. They're so racist don't respect people at all. The building is bad shape foundation problems cracking sound on top of you all kind of shit you find it in this place. I lived 9days with no AC always AC has problems not just me other tenants have same issues. Manager is ignorant person doesn't know how to talk to people. i wish to talk to leadership to tell them more details. Soon this place is ganna be on media im not giving up to fight for my right.
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October 2019 by Tyler Arnett
Like almost all of the other reviews has said, stay away from this property management if at all possible. We had the worst experience during our 6-month lease at the Arlington Apartments in downtown Des Moines. Management, maintenance and everyone else in charge here seems to be absolutely clueless when it comes to running properties.Save yourself the headache, money and patience and find somewhere else. You will be very grateful.
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October 2019 by Kathy Caldwell
Never even got to rent from them. They cashed my deposit check and then claimed that my application check bounced and then said so did my deposit check did to when it already cleared. Wanted another check for both. Gave me a 2 day notice that my application cleared and I could move in...in 2 days get real. Place was dirty too I passed. If it's bad before you get in what's it like when you get in. Brenda in the Perry 55 and over is a very rude manager!!!
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October 2018 by paul sysel
Very friendly people and helpful
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October 2018 by Sarah
A professional and caring group to work for. After 10+ years in healthcare and long-term care industry I have not found a company as invested and oriented towards the well-being of their customers and employees. I would recommend 3801 Grand and Newbury Living as a great place to live and work!
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October 2018 by Myisha Davis
At this point I am being harassed with several different tactics to force me out of the unit. I am seeking legal action.
