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March 2024 by Elli Grove
I got an antique engagement ring and was searching high and low for my dream wedding band but on a budget. We went in just to window shop as soon as they opened. We were greeted very fast and kindly by the sales lady. She was very kind and didn’t seem bothered one bit that we came in as soon as they opened the gate or that I wanted to try on all my options atleast once ?.We found so many options in our price range and ended up purchasing both wedding bands same day! I definitely recommend Helzberg after all the jewelry stores we’ve worked with!
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March 2024 by Jordan Dahlgren
Justin was amazing to work with. He taught us about the four C’s, helped with financing, and provided an all around great service and experience!
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March 2024 by Hunter Dahlgren
Awesome experience here! Justin made it a great and comfortable experience! Would recommend to anyone 10/10.
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February 2024 by IowaHiker
Cara was great thank you for helping us out today!
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January 2024 by Karen Morgan
My husband purchased my engagement ring and wedding band there and we have a warranty so I go in there every 6 months for an inspection. No one ever greets guests when they walk in and I’ve personally stood there like an idiot forever until someone acknowledges me. My ring is beautiful, no complaints about that but they need to work on their customer service skills specially when they’re customers buy thousands and thousands of dollars worth of jewelry.
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December 2023 by Deborah Swehla
We worked with Justin. He helped us upgrade our wedding rings and found exactly what we wanted. Great guy.
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December 2023 by Isabel Nachazel
Sonya Schulz was the BEST in helping us find a ring!! She showed us many options, kept us in our price range, and was just 100% helpful in every way. Highly recommend going to Helzberg and Sonya!
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October 2023 by Nalini Reus
I've had too many great experiences here...I bought my rings here and also brought my parents for new rings, Jordan G. has been so much fun to work with. Great sense of humor and professional! We will be back!
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October 2023 by Abby Eastman
Justin was amazing and helped us from the start. He explained everything so well and helped us understand all the options available!
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August 2023 by Megan Steim
Logan was amazing!!! So informative and very helpful. Would recommend coming in and talking to him!
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August 2023 by Katie Elsbernd
I got my engagement ring here, and it was perfect. They had moissanite like I wanted, which many other stores didn’t have (or had little selection). Jordan helped me and he was awesome. I took a lot of time deciding over the last couple years, (going to pretty much all the jewelry stores in the area), but got exactly what I wanted at a good price at Helzberg. They were very patient and helpful. Thank you so much!
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August 2023 by Sharlee Royce
Friendly service! Justin Gorla and Linda where very helpful and honest and I would be very happy coming back. Thank you so much for helping us find our wedding rings!!!
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August 2023 by Cass Muzney
I was in the Jordan Creek store today with my wife to get her ring checked and cleaned. A younger lady came in a couple minutes behind us.I think we were in the store for at least 15 min and we and the other gal never even got as much as a look or a nod from the 2 ladies behind the counter. Us and the other gal walked out and still did not get a "hey sorry we will be right with you". I don't know if we will be visiting a Helzberg store again!!
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June 2023 by Paul Wright
I went the the Jordan Creek Mall Helzberg in West Des Moines Iowa to purchase an engagement ring. Justin and Glenda we so helpful and made this an amazing experience.
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May 2023 by Phoebe Pruneda
My (now) fiancé and I visited this Helzberg in Feb 2023 while in town for a friends wedding. We were looking for a temporary/stand-in engagement ring due to shipping issues with our originally planned ring. Jordan immediately greeted us and showed us a variety of rings. We found a ring that fit our budget and aesthetic, but we thought we wouldn't be able to take home due to what I thought wasn't the perfect size. Jordan worked to find a way to have the ring resized and to us before we would have to leave town, which we were incredibly excited about. However, before finalizing our order, Jordan personally sized the ring on my ringer and happily told us that it should fit without being resized and that I had personally sized it wrong. We were able to walk out with our engagement ring, and well, a few weeks later my fiancé proposed to me with it! It's my absolute favorite ring, it fits perfectly (like Jordan said it would), and I'm a little nervous I won't like the originally planned ring as much. Thanks so much to Jordan for being engaging, enthusiastic, and helpful!
