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November 2023 by Julie
I’ve been training with Jeff Burris at Genesis Health Club at the Mills Civic location in Des Moines for about 5 weeks and getting some initial impressive results (lost 10 lbs and 12 in) in that period of time.I was a skeptic and not a gym enthusiast at all but I need to loose weight and get in better shape overall. Therefore personal training, coaching and encouragement with Jeff. I have goals to accomplish and Jeff is the best trainer to help me meet my goals. He’s tough but encouraging and pushes you to do better than your best. I simply cannot accomplish weight loss and fitness on my own.My challenge will be to continue to lower my numbers but more important is to maintain the weight loss consistently over time and eventually on my own.
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November 2023 by soccer plier
This facility is unreal. When I first went inside, I thought I was in a hotel from the size. Very high variety of equipment and a lot of space, nice mirror rooms, pools, courts etc. This gym has everything you need.
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November 2023 by Roman Serebryakov
5 stars for the personal trainers and their knowledge but 1 star for customer services. There were at least couple of instances where I just had to shake my head since I became a member almost a year ago.First, if for some reason your gym has an issue and something breaks, and you have no running or drinking water, either close the gym or provide water for free for people who are coming to work out. Instead they were expecting their members to go and pay $2 for their overpriced water in the fridge, absolutely unacceptable. Second, I have signed my for personal training and also been a member for over a year and there was an instance where my mother came to live with me and wanted to come in for a month to the gym before leaving. I asked them to work with me, maybe a temp pass or some kind of discounted membership instead of full year long commitment. They basically didn’t will to flex or work with me at all, so I just told them I might void my membership. They didn’t care. The next thing I know they are giving away all kinds of discounts and introductory specials few weeks later. Just overall, doesn’t give me a good feeling, so not sure how much longer I will stay with them.if thats how they value existing customers and especially the ones who spend thousand of dollars a year, then no thanks.
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November 2023 by David Otis
This is a great Gym, i have been working with personal trainer Garret and it has been a fantastic experience. Reliable, solid communication, and very knowledgable. He listens to my goals and helps me to progress towards them. 10/10 would recommend if you are looking for more then just a gym and an extraordinary trainer!
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November 2023 by tori miceli
A company with lack of follow through. We came to the club as a family to get a workout in and one of us had a personal training session scheduled. When we arrived we found the Kids Club closed. No communication. No social media post. No email. Nothing. But they did have enough time to post about their staffs Halloween costumes. A complete disregard to provide services they advertise. We will be looking for a more family friendly gym.
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October 2023 by Emanuel Mendoza
Phenomenal facilities and great staff. From the moment you walk in everyone’s very friendly and helpful. I am looking and trying gyms in the area to find the right fit for my schedule and the trial passes was a simple process. No pushy sales people they truly want you to make the best decision for you. This is a health club and not your average gym. Although the signs are a bit dated the equipment is top notch. Even during busy hours there’s plenty Ty of equipment available and everything is easy to find. Highly recommend this club!
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September 2023 by Logan Losh
The gym itself has everything you need for a great workout but the childcare is what keeps our membership. Jenna is an excellent teacher/program director. She genuinely cares for all the kids and learns specific details about each of them and makes them feel special. She has done a great job in her role and I’m happy to leave my kids in her care!
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August 2023 by Linda Daniels
From the moment you walk in the front door and are greeted with a smile from Thomas McPhee and the other front desk workers to the end of your time there and are told to have a great day, this place makes you feel like family! My husband and I have finally found a place we will stay with. The classes we take...gentle yoga by Elaine and several of the water aerobics classes are my favorite...Thanks!
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August 2023 by Dave Nelson
Staff is great-Thomas greets me every morning with a smile and a warm welcome. I have been training with Jon for years and he has kept me in great shape. Would recommend this gym to everyone!
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August 2023 by Stephanie Petersen
Great team eager to help anyone in need of assistance. The kids club is awesome, my kids never want to leave. Jenna, always is so kind and makes me feel welcome. The team doesn't make me feel like I am burdening them with my kids, which is very comforting. The building itself is very clean and nice looking. Every is in great condition. Very impressed with everything and everyone there!!!!
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August 2023 by Jennifer Myers
This gym is great for parents with littles! Daycare hours are 8-8 which allows me to go anytime. I’ve been a member for 3 years & the daycare staff has been wonderful. Jenna has always taken good care of my 2 year old newborn. It’s wonderful to have some mom time & be able to trust your children are taken care of!
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August 2023 by Lisa Rinehart
Want to give a huge shout out to the Kids Club staff--especially Jenna, Brooke, and Haley! My daughter is 13 months old and has been going to this gym daycare since I went back to work. They take the time to nurture her and love her-even on her challenging days and going through her "stranger danger" phase. They know us by name and always make me feel comfortable leaving my daughter in their care. Thank you Kids Club Staff!
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August 2023 by Cassidy Thayer
Genesis boasts an indoor and outdoor pool, sauna, steam room, hot tub and all of the equipment or classes you need to put in work, all included in your membership! The Kids Club is a gem on its own, Jenna is amazing with our kids and their drop off programs are great when you need to run and errand or enjoy a date night. Thanks so much to the team at Genesis!!
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June 2023 by Chelsea Sarcone
This is the most amazing club, all staff is super friendly and club itself is always clean. Very uplifting and positive environment which is really helps motivate me to workout. I would recommend this gym to anyone who wants to be surrounded by genuine people with a common goal of bettering themselves.
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June 2023 by Chad Morphis
I have been to gyms all over the country due to being in the military. This is by far my favorite. With the exception of a few pieces you'd only expect to find at a hardcore BB or PL gym, they have everything you could want. It's never been too crowded that I felt I couldn't get a good session in. I really appreciated the indoor track during the winter months. I never used the pool, sauna, hot tub, or basketball courts...but they have them! Special shout-out to team member Thomas. He learned my name and it made me feel welcome whenever he'd say "hi." He also saved my workout one day by letting me borrow his headphones. Stellar staff, stellar facility, and a great price. Also, it actually feels like a gym rather than the overpriced social club for people who care more about their fit than their lifts, Lifetime Fitness.