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January 2024 by kait suda
Hundreds of prom dresses and less than 10 for plus size!! If you are not a size 0 to 9 don't shop here!! Disgusting.
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January 2024 by Joy Hope
Nice store with lots of options.
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January 2024 by Roger Karnes
Expensive, but worth it!
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December 2023 by Lori Yoder
Today we were looking for shoes and we asked a lady at a desk as nice as possible if they were downstairs. She looked at us and said that they are in the most snooty way possible. Then when we didn’t find anything in my size downstairs we went back upstairs to look for a register to check out the candy canes that we got for my sister birthday. We checked them out at the dress register because that was the only one that we could find. We looked at the dresses for a little bit and then checked out our candy canes. The lady was so rude and she was judging us for not getting something else. It was very rude and I just wanted to get out of there as soon as possible.
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November 2023 by Kimberly Whitney
I love everything about this place! Wish it was larger but they have a nice selection of whatever you’re looking for. In my case it’s usually clothes and shoes! I also order online and pick up here. It makes returns easier.
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November 2023 by Steve S.
Luz in the menswear section was exceptional. She helped fit my brother and father for suits to wear at my mother's funeral. We were still coping with our loss and she guided us so well along the way. I appreciated her compassion and kindness to total strangers. They both looked so good for my mom because of her help, and that was special. Thank you dearly, Luz.
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October 2023 by Christy Stone
Recently I purchased a dress that unfortunately my daughter didn’t love. It was originally shipped to us in a nice box, on a hanger, and folded over gently. It was returned in exactly the same way. Dillards then shipped it back to me with a note saying we missed the 30 day window. I really think we were inside the 30 day window, however, I threw out the USPS tracking number so cannot say for sure. That’s my fault. My frustration is in how the dress was shipped back to me. As you’ll see in the picture, it was crammed/stuffed in a small bag and subsequently much of the tulle is crinkled up and many butterflies have folded over wings making it look unpresentable and unwearable. Contacted customer service and all I got was a canned “we’re sorry but there’s nothing we can do”. An absolute fail on the part of shipping and customer service communication. Will never order from Dillards again?
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September 2023 by Olympian 12 (Olympian-12)
I usually come here to get perfumes and the employees are always very patient and helpful when choosing a perfume!
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September 2023 by Ron Brees
Been there twice in the last month, both times staff were friendly and helpful
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September 2023 by Rick Robinson
Great place, don’t shop there much, but I’ve rediscovered it!
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September 2023 by Barbara Read
My daughter and I had a great experience with the help of Marixa and another sales associate in Lingerie. It was a stressful day shopping for Hoco dresses and they made our experience really easy and fun. Thank you
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September 2023 by Anna Richards
Shopped here for years. My husband's favorite! Good sales! Really is in need of bathroom update.
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August 2023 by Londa Fuller
I did not receive a receipt for my purchase in cosmetics. I also didn't feel that the associate was very friendly.
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July 2023 by Joanna Renee
We were shopping in the men’s suit department and the employee Patrick was incredibly helpful, friendly, and charismatic. He made our shopping experience so much better!
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July 2023 by Manda
Went in to find a computer bag, found one to purchase and was chased down by a woman who was working the department. She wanted to check us out in that department, even though we wanted to shop more.Dillards, you can thank that employee for stopping our shopping right there. Just because she had to check us out right then and there.Also the customer service of this women was awful, she lied to us saying she could help us on the other register, because we was trying to leave the department to shop more and pay at a close register when finished, the other register was closed, we had to wait for her coworker to finish his transaction with two women. During this whole process/wait, she made no attempt to talk to us or anything. Very bland and rude.