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“Recently financed an auto loan with Hannah at First Class. Hannah matched our energy through the whole car shopping and financing process, was quick to follow up to check in and send answers to our emailed questions. Her services were much appreciated. First Class repeatedly throughout the years has provided the best used auto rates comparable to other lenders. We appreciate a credit union that continues to give back to their members in a transparent way.”
“Amanda B. In the loan department is a literal Rockstar! She helped me with my loan docs and from start to finish the transaction took about 15 minutes. We bank at another credit union in Des Moines and we will be moving all our business to FPCU. They're so friendly and the staff is always willing to help. They also have a better rate than anywhere else I could get. 10/10!”
“I received great customer service from member Relationship Specialist ZA HNEM today while doing my banking at the Mills-Civic location, it was refreshing to know that she really went over and beyond to see that my needs were met. Thanks Za”
9AM - 5:30PM
390 Jordan Creek Pkwy, West Des Moines
Credit Unions
“Shout out to Tyler Carder and David Coos! They spent so much time and effort to work personally with us in and outside of the branch. They made banking with them easy and seamless. Would highly recommend working with the Jordan Creek Parkway branch!”
“I went thru drive today and got the most amazing customer Service. I have never had a bad Experience with any of the employees at this location. Thank you! Mariela”
“I LOVE Greater Iowa! They are so helpful and always have my back. Been a member for over 20 years. Belonged to other credit unions where I was like holy moly not good lol good people great rates. Can’t go wrong”
“Best financial company we have ever used! We have our mortgage, multiple vehicles loans over the years, checking, savings, retirements and a small CD with them. People are friendly and helpful whenever i have had something i needed clarified. No unexpected charges for anything. I can't say enough good things about them,!”
“My fiancé and I had the pleasure of working with Ervin in obtaining an auto loan. First off, they were one of the only credit unions willing to work with us and our desired purchase. Ervin was professional, personable and extremely creative in helping us achieve financing for our dream vehicle! We look forward to deepening our relationship with an equity line and personal loans in the near future.”
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“I absolutely love the West Des Moines branch! The entire team is very helpful and friendly and I especially love working with Mike. He is very knowledgeable and is very thorough with any questions I have about our loans and why is that we can best manage our finances.! I would highly recommend this branch to anyone who’s looking for someone they can work with who is trustworthy and knowledgeable..”