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March 2024 by Selena
Employee gave me a waffle bowl when i clearly asked for a cone. Does this look likr a CONE to you or do you need to relearn your shapes.
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March 2024 by Tyler Halcomb
Workers shut down early saying system was down. I was standing in line as a worker cut between me and counter to put a paper sign up to close. Customer infront of me paid with a card. After further questioning they just said don't know why but closing early. @6pm on a Saturday...No one was willing to take cash payment either.
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September 2023 by Jackie Yin
Worst cold stone experience
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July 2023 by Susana Bello Salvo
Customer service: horrendous. My friend asked to try a flavor and they flat said no, which was strange and didn't offer a reason why. We shrugged it off and then I asked what toppings they had and the staff said, "uhhh, look in front of you." I never leave negative reviews, but I want to spare others from having a similar horrible experience. Treat your customers with some respect.
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July 2023 by Kwamena Soe
Nice service and wonderful ice cream. The ice cream was prepared swiftly, so I didn't even have to wait that long. The overlord Oreo was delectable. The cup serving sizes were similarly generous.
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July 2023 by Kyle Krueger
Unable to enjoy their ice cream because when we walked by around 10:15 am - 10:30 am on a Saturday they were not open yet despite their hours showing a 10am start. Jordan Creek should seriously consider having them removed.
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June 2023 by Mike Ogle
Tried to get ice cream at 6:20pm on a Tuesday night. They said they were closed due to worker shortage. There were two of them behind the counter filling online orders. UNACCEPTABLE
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May 2023 by Victoria Pena
Closed 15 minutes before actual closing time
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April 2023 by GregMic
World class ice cream, VERY long wait lines (15 min to place ONE order)!!!
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April 2023 by Ella N.
two separate times the manager has had to come out to tell us that our preordered cake was not ready because his employees do not listen to him. Pablo is the manager that refused to call me to tell me the cake was not ready so I came an hour after the cake was supposed to be ready and it was not made. Pablo was making excuses and blaming employees for why he did not have the cake ready. He told us we could not get a refund right away and he wanted to refund us in 5-6 business days. Very dissatisfied for a second time because we now are without a cake for our child's birthday once again.
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March 2023 by Robert Hornbrook
The best place by far for ice cream. Especially coffee lovers ice cream. Great value
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February 2023 by Randy Benedict
Ice cream tasted good. Service was fast but did not get the chance to ask a question he sorta went to town as soon as I said a flavor hah.Ice cream was practically melted when we got it already...
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January 2023 by Sophie V.
I've only ever ordered here twice and both times my order was messed up. the ice cream is good, but i ordered three mix-ins as well as paid for another. i opend up the pint and it looked promising until i had the gummy bear that was right on top. there were three gummy bears in my ice cream and throughout the rest is just the ice cream.
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October 2022 by Samuel T.
Close too early and very pricey hope next time get a better service and more things to choose from
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September 2022 by Manjari Vemparala
It's 8:30 and employees already closes it. Please yodate your closing time,it shows 9pm and if you guys are closing early what's the point.