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September 2024 by Joe Menke
Overall, I've been disappointed with the service and responsiveness of the Bebout agency. I added a new driver to our policy and, over the next month, was informed they would offer some additional options before adding my new driver. I called about once per week since I hadn't heard back and sent an email and would either not hear back or be promised a callback that didn't occur.
The lack of follow up also occurred in previous interactions over the past couple years. Betty is knowledgeable about insurance options but the follow ups and level of professionalism are quite poor and I would not recommend this agency. Allstate however, is a great value for insurance and a solid organization.
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August 2024 by Catherine Howard
The worst insurance company I have ever used or heard of. Betty drops the ball over and over. A complete failure of an agent.
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June 2024 by Kimberly Miranda
ALLSTATE DID MY FAMILY REALLY DIRTY AND IM NOT HAPPY WITH THERE SCAMS AND LIES TO COSTOMERS . IM CURRENTLY LOOKING FOR A MORE BETTER HONEST COMPANY AND WOULD NEVER GO BACK HERE OR RECOMMEND THEM TO FAMILY OR FRIENDS.?????
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June 2024 by Angelina Winward
Our agent Travis helped a great deal in getting the coverage needed for our 2024 Ford Class B plus 22.1 length RV. Love it ❤️
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January 2024 by Ronald Dacre
Takes time to explain and very helpfull as friendly. Allways available when needed.
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November 2023 by Drac Zagato
Prompt, courteous, eager to help, and very reasonable.
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September 2023 by Ed Salem
So far, excellent services.
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April 2023 by LUBERTHA MCCLAIREN
Betty agency is the best . Provide good service in a timely manner.
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December 2022 by Kaitlyn Coffie
You want Betty Bebout!! She takes care of things right away, with zero mistakes. She's helped me and my family for over 15 years. GO SEE BETTY BEBOUT!
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September 2022 by Lorraine “Midiva” Gaddini-Smith
Betty has always been upfront with the information we needed to make informed decisions. She manages the insurance from several of our family members. I trust her as a professional.
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September 2021 by Josh Cox
This branch is phenomenal, always super helpful and responsive with any claims or questions. Super helpful issuing new insurance cards any time I need and even helped me getting back pay when my card was accidentally charged on another persons policy several months in a row. 5 star service always, Betty and Travis do awesome
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September 2021 by Tommy Pickles
Seems like anytime I have a question her team finds a answer
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April 2021 by Linda Montgomery
My windshield was damaged on vacation. When we got back home I called Betty and she quickly gave me the number to call to have it repaired. It was repaired in 2 days.
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January 2021 by Gabby Kent
Since getting Allstate, my insurance has gone down significantly while my coverage has gone up! Any time I need a anything, I can email Betty and she’ll always get back with a day and is always the most kind. Thanks for everything, Betty and your team!
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November 2020 by viet Nguyen
this is the best agency . Before i transfer here . I used to buy with the agency at Merle hay road. I didn't like there . when I transfer to here I felt I'm right. Because the agent is very nice , she explains everything when I need it. I would recommend her to my friends.
