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May 2024 by Sarah Steege
Told them my price range and what I liked, he drove around the parking lot and told me to tell him what I liked. He had no idea what the prices were of the cars, we wasted two hours. Then the car we wanted was at their other dealership but there was a bird on the windshield. We drove over there, the three salesmen were sitting around doing nothing, I walked in, all they told me was the bird was still sitting on the car. No one was helpful at all, it was the WORST car dealership experience I've ever ever had.
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November 2023 by Trevor Hagedorn
Andy Fox was great to work with and a ton of help in finding the right vehicle for us. Willis Auto in Waukee will be the first place we look when it comes time for our next vehicle purchase!
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October 2023 by Kimberly Adams
Andy is incredible! He worked with my husband and I to find a car in our budget, and was not pushy at all! He was straight forward with what he could or couldn’t do on the financing and explained everything throughly. The atmosphere inside the dealership is very relaxed and comfortable. (My husband enjoyed being able to watch college football while we waited for financing).Definitely worth the trip out there for us. We will be buying future cars from Andy again in the future.
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August 2023 by Skyler Fox
Andy was very helpful in finding me a car. Very knowledgeable.
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August 2023 by Scott Embry
Absolutely terrible. First off we went in to talk to salesman,he says a price and then I say the price the manager had told me previous and he immediately got an attitude and asked who said that price. Should have just gotten up and left. Problems getting ahold of salesman. Truck sounded terrible after a couple days. Had to keep calling to try and get it fixed. Finally talked to someone else and got some worked scheduled. My son was out waiting on the scheduled appointment and salesman Steve calls me with an attitude and said they weren't paying for it so wasted trip. Finally got that fixed. We were promised a second key and fob and after over a month some 3rd party just texted and said he can make a key after salesman Steve told me one was ordered and would be out when truck got fixed. Definitely would not recommend!!!!
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July 2023 by Andy Haberkamp
Steve took great care of my wife and I. I asked a couple questions that threw him off a bit, but he answered with a great sense of humor and humility.
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June 2023 by Todd Garrett
Great service great location friendly staff
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May 2023 by Allison Norris
I had a great experience working with Andy Fox on getting me a new car. He was thorough, not pushy, and went above and beyond to help me leave that day with my car. Definitely would trust him in the future, and I suggest you visit him too!
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May 2023 by Raychelle Edwards
Bought a pre-owned BMW vehicle from them. Within the first week there were problems. Once the vehicle was checked out. It was an issue that could have been prevented if the vehicle had been inspected prior to selling. The oil filter was installed wrong and caused a leak. It ruined the belt (which also had to be replaced).Also question their repair suggestions. Get a 2nd opinion if you're not convinced.Then maybe a month or so later there was a hole in the coolant reservoir. Was an over priced repair from Willis repair. Was not covered by the warranty they sold me. Also was told I'd need a very expensive part because the vehicle was leaking oil. This comes after the first oil repair. Had it checked again and that was not true. There was just residual oil from the 1st incident. Then there was an expensive suggestion to have my brake fluid flushed. Funny because they told me the breaks were new in the same inspection. Then why a flush.They probably treated me like this because I'm a woman and they didn't think I would know anything. I discovered the problems on my own.
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April 2023 by Nick holland
Andy got us into a 2021 Malibu with no fuss for a price that was more than fair. In and out in less than an hour, no stress, left feeling good.
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April 2023 by Bradley Steenhoek
Best Used Car Experience and Inventory in Central Iowa. I only refer Willis Waukee to friends and other business owners looking for a used vehicle.I wish they carried more diesel powered units.
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April 2023 by Elaina Poole
Andy was fantastic to work with and I love my car!
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April 2023 by Aaron Aeschliman
Professional and easy to work with. Will go back when a new vehicle is needed.
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April 2023 by Brad Newcomb
I have purchased multiple vehicles from Matt Petersen and the team at Willis. They have made the experience one to enjoy rather than loathe. They listen to what you are interested in, provide insight and alternatives and follow up to ensure you are satisfied with your vehicle.
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April 2023 by Benjamin Doyle
My experience buying from Willis pre owned in waukee changed how I buy cars. Three buying experiences later I do not think I will be going anywhere else ever again. Matt's team makes the experience so simple and easy. I highly reccomend these guys!!From them I purchased:07 Jeep Wrangler17 Jeep Cherokee20 Kia TellurideThanks Willis in Waukee
