Verizon, a leading telecommunications company, is known for providing exceptional customer service and personalized attention to its clients. Customers consistently praise the knowledgeable and friendly staff, who go above and beyond to ensure a seamless experience. At Verizon, customers can expect a smooth and efficient process when upgrading their devices or managing their accounts. The staff, such as Russell, Sarah, and Chase, are highly attentive and take the time to understand the customers' specific needs, whether it's finding the right phone or optimizing their monthly plan. One customer highlighted the store's clean and organized environment, as well as the staff's willingness to provide personalized service, even when the customer had no appointment. Another customer appreciated the technician's diligence in transferring all data from the old phone to the new one, ensuring a hassle-free transition. While a few customers experienced minor inconveniences, such as a lack of background music or a delayed data transfer, the overall feedback demonstrates Verizon's commitment to delivering excellent customer satisfaction. Customers consistently express their gratitude for the knowledgeable and friendly staff, as well as the company's efforts to provide tailored solutions to meet their unique needs.
Russell was very helpful when I bought my new I-phone and in purchasing a new plan. The process was also done in a speedy manner! Thank you for your help!!! Angie
October 2025
Fast. Helpful. Knew product. Help on return visit to help me learn new phone. No long wait.
April 2025
Chase was so helpful and very kind and patient. Really appreciated everything he did for both my husband and myself.
