Bicycle Shops near Waukee, IA

“Dave was amazing. He helped me with everything I needed to get prepared for Ragbrai. He went above and beyond to get my bike in good condition. I'm very thankful for him and his team. He was kind and truly cared! He made me feel welcome and taught me what I needed to know in a gracious way. I won't go to anyone else.”

“After a bad experience at another bike shop I went to Bike world in WDM. I had a few minor but important issues that needed the attention of a knowledgeable tech. Given that shops are gearing up for Ragbrai I didn’t have much hope getting on the road any time soon. As soon as they opened I walked in the door and was met by Ben. I told Ben my story and how frustrated I was and what I was hoping to accomplish. He assured me he would address these issues and I would probably be on my way before the end of the day. Got a text four and half hours later bike was ready. I phoned and spoke with Mark who explained to me what he had done and reassured me it was all good.Have to confess, I wasn’t in the best frame of mind when I went there, didn’t expect anyone to really care about my issues, left with a bike better than new and a Tech willing to stand by his work and to “ call me if you have any problems”. The bill was a fraction of what I was expecting to pay given my previous experience at the other shop.Ben and Mark were great. People I can trust. I found my new bike shop.”