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October 2024 by Cody Simpson
The battery in my car key died. Manager helped me swap out the battery and get me back on the road with ease
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October 2024 by Travis Johnson
Awful customer service. First had to watch one employee be extremely rude to the person in front of us and then had the next employee claim they had no ability to look up what battery was needed for a specific model - which they can do and have done several times before, but just refused to do it this time. I guess we will make sure to go to Advanced Auto or NAPA instead.
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October 2024 by Zach Girard
always come here vs o Rileys. name sounds better and its good place with good helpful workers?? and nice products. installed this from there and its nice. easy install. keep it up dudes!
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October 2024 by Amanda Cook
Service was amazing! As a single mom and travel nurse, not knowing much about cars, I was truly thankful for the help I got tonight. Cooper met me at the door with a great smile and attitude and was able to help me so much!! Then the manager Pete actually came out to my car to look over the oil and engine to make sure it was running well before I left knowing that there was a chance I'd have to go out on a call tonight. He took the time to show me things and explain things in a way that I actually understood. He made me feel as though I was safe to drive and truly showed great compassion and customer service!
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September 2024 by Jesse Kuttler
Ben did me a great favor, by helping with a battery. It was closing time and opened up the door when he didn’t have to, on a Sunday night. Thanks to Ben, I can go to work on Monday. Ben is truly a saint.
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September 2024 by Cole Sander
Great experience at this store! What we thought would be a quick fix replacing a headlight turned into a bigger job and they were there to help. Specifically Ben, he went above and beyond by walking us through fixing some wiring and got the headlight working good as new. Definitely will be going back to him with any car questions!
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September 2024 by Omar Rodriguez
Very attentive
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September 2024 by Nick Myers
Wow! I walked in didn’t know exactly what I needed and had a couple gallons of oil I needed dispose of and Pete Went up and beyond to help me out when you talk about customer service this is it. Waukee AutoZone is my new store for car related!!! Thank You Pete!
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September 2024 by Romain Jr
All the folks at this Store are super friendly and Helpful however Ben went over the Top Helping me Yesterday! I appreciate his Great attitude and All His Help!! Ben you deserve Employee of the month my man!!
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September 2024 by Mark Lyon
Really appreciate the staff & helping fix a fuse that needed replaced. Thank you!
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September 2024 by ida klaren
Ben is a real one, praise be to the Ben.
If ever in need, he will appear to help.
May the Ben be with you
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September 2024 by toba klarenbeek
Great service, thanks to Ben 10 out of 10 would promote and give raise
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September 2024 by Heather Donahue
We had a headlight out and Ben was super helpful and got us what we needed truly a great auto zone!
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August 2024 by Eben Van Arkel
Very kind service Ben helped us out a lot and we got all the parts to help me fix the brakes in my car in under 20 minutes.
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August 2024 by Chrissy Pinegar
Friendly staff, went in with absolutely no knowledge and Ben M was great and knew exactly how to help and got me back on the road. Thank you so much, this guy deserves a raise seriously!
