9AM - 5PM
83 NE Carefree Ln, Waukee“Mike and his team have been so great to work with. I spoke with Jenn about transitioning a plan from another state. She provided me with all the information I needed, educated me on all discount programs I qualified for, and made the process of setting up the policy a breeze. I would highly recommend working with this office!”
9AM - 5PM
13435 University Ave #550, Clive“Had a great experience at this location. Lane Duncan was great to work with, answered all our questions with ease and was very helpful. Will definitely recommend him to everyone.”
8:30AM - 5:30PM
4800 Mills Civic Pkwy suite 102, West Des Moines“Tony has been an excellent and so helpful in the office! I have been a customer for several years and they are always helpful and take care of my claims and needs quickly, efficiently, and with friendliness.”
“Jones Insurance is the best. They have helped our family navigate the complicated world of Auto, Home, and Business Insurance; helped save us money, and deal with communication with the ins companies. They are the best!”
8:30AM - 5PM
250 W 1st St ste f, Grimes“Kyle was very easy to work with and was very responsive to any questions and concerns that I had. He went above and beyond providing me with documentation that I needed to continue on.”
8AM - 5PM
4949 Pleasant St #205, West Des Moines“I’ve been a client of Charlie Webb and now Jonathan Webb for TWENTY-SIX years!!! I like Allstate as a company and they’ve always taken good care of us. But it’s truly the Webb’s and their employees that are the reason I stay.”
“I’ve been a customer for many years. Chuck is a very good agent. He’s helpful and knowledgeable. He provides information that gives me all the possible policy discounts and he follows through on any policy change I make.”
“Betty has always been upfront with the information we needed to make informed decisions. She manages the insurance from several of our family members. I trust her as a professional.”
8AM - 5PM
5400 University Ave, West Des Moines“I'm on a tight turnaround. Jon F. , a FBFS Central Agency Representative II really came through for me by exceeding expectations and keeping his word. I needed some documents and he got them to me sooner than the 24 hours promised. I can't state how much I appreciate Jon's help. More than that, I could tell he cared and wanted to help. Anyone like Jon is a tribute to FBFS.”
“Lori has been my insurance agent for many years now. When there is a incident she and Charles always follow up with me to make sure we are all okay first. Her next question is always how can I help you.Every year she does a review with me to see if she can save me some money or if my needs have changed. I would recommend her to all my friends and family”