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November 2023 by shuckdiesel82
I waited for a half an hour to have the Manager of the store tell me she couldn't help me in less than 2 minutes. She sent me to a different store. This location used to be nice. 0 out 10. Lazy. I'd rather go to the DMV for service.
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July 2023 by Lori Weber
Austin E. provided great customer service when I visited the store for a variety of reasons. He replaced my screen protector, set up our new home service, thoroughly explained questions about my bill.
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May 2023 by Mary Kangas
On April 15th, I went to this US Cellular location to purchase a new iPhone 14 PRO for myself, my granddaughter and her fiancée. The store manager "Grace" and the sales associate "Austin" were so professional and nice. They took a lot of time with us and gave us really good deals. We were there a really long time and there were a lot of customers waiting to be seen. We arrived about noon, and were still there at 3:30. They also gave us free items. I highly recommend this particular location, but it is best to arrive as soon as they open, or shortly thereafter to avoid having to wait.
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May 2023 by Stephanie Will
Austin was the best!!! He got me the best deal on an iPhone 14 and a new tablet I originally came in for a 12 and I got the 14 free so outstanding job Austin keep up the good work I’m sure you will
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April 2023 by Marisa Vivians
Austin Koch was absolutely AMAZING!! Dealt with me and alllllll my questions and laughed and joked with my boys. It's awesome to be treated with great customer service and I am grateful for the assistance in setting up these devices for my family!!
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April 2023 by Elizabeth Hopkins
Bre and Lane were awesome! Lane was a newer employee and and the manager Bre was super supportive and attentive. Made the transfer of accounts and all of our data one of the easiest I’ve had. Definitely one of the better experiences I’ve had in a cell phone store in a while clearly they have a fun and supportive work environment that makes the customer experience really chill and easy.
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April 2023 by Jordanne Rathe
We spoke with Breanna the manager today. She was top-notch customer service, the best I’ve ever experienced. She hooked us up with everything we needed and more. We were in and out within a hour. After previously being with sketchy T-Mobile I am glad we made the switch. I highly recommend this location!
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April 2023 by Nathan Simpson
We went in to update our plan. Was very happy with our service and how quickly we were able to update and switch a few things. Enjoyed our interactions with our customer service rep, and our kids enjoyed talking and interacting with other representatives.
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April 2023 by ty bell
This store is amazing! The staff helped me get everything I needed fast and easy! I also got a great deal on my phone!
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April 2023 by Alicia Gorecki
Austin Eifert was amazing! He made me laugh the whole time! He quoted me everything I was going to need for my phone and even put me on the best plan they offer! I loved my experience here and will definitely go back and recommend this to all my friends and family!
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April 2023 by Ashley Simpson
Went in to change/update my plan and all of the customer service representatives were helpful and kind. I was lucky to have the manager Breanna help us out. She was kind, efficient, and knowledgeable.
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April 2023 by Rhonda Metcalf
Lisa Y. Was friendly and knowledgeable! She made the process of purchasing a new phone simple. One of our best experiences to date.
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April 2023 by Amanda Bonczynski
This store was amazing! There was such a positive atmosphere when I entered. They went above and beyond when answering my questions. They made sure I got the best deal for me!
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March 2023 by Alicia B.
I have very much enjoyed my experience with this US Cellular! Breanna Johnson has been such a great, no matter if it was switching phones, or explaining how to fix things on my iPhone! I've never had such great cell service, nor customer service in my 20+ years of having a cell phone!
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December 2022 by Keefer Thurman
Great service! Just came in to ask a question about my broken phone quick and the manager was persistent that we could replace it with a new one free of charge. Think her name was Grace
