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September 2023 by Kurt B
Nicole always goes above and beyond to make sure we get the best promotions. I would ask for her. I've been with other carriers and Tmobile has the best price and service in Iowa.
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August 2023 by Kila Nez-Santi
Me, my fiance and my roommate all came in to buy new phones amd pay off our old ones. Jenny (I think that was her name) was so nice and super helpful. She helped us make sure our new phones were all working before we left so we didn't have a second trip. Lovely experience
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August 2023 by LovelyReeRee1983
I recently switched from US Cellullar to Tmobile and let me tell you I am soooo impressed not only with the service but the customer service I was provided by Nicole. She went above and beyond to make sure I had service and is theeee best hands down! I work in customer service myself and when I say I am very very happy and satisfied with the service I received I mean it 100%. We need more associates like her. Thank you again Nicole for going above and beyond for me and for staying after work hours you're so appreciated!!!! ❤️
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August 2023 by Mindi S
Great service. Got me in a new phone with excellent, professional, quick service. Miquan was a huge help!
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June 2023 by jeffrey gebler
Alex was a great help in helping me sort out my phone issues.
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May 2023 by Dee
Rip off!! You deserve a 0. We’ve been billed for 3 months for a cellphone that was proven inactive with their own system and they STILL wanted us to pay this months 185 bill for an inactive phone!!! And we only had HOME INTERNET! Will never recommend to ANYONE! EVER!
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April 2023 by Dawn Holmes
Went in because I damaged my phone. I had a replacement in 2 days!!!!! Amazing store!!!
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March 2023 by Alena Vezirovic
Keri was the one who helped me for hours yesterday when I came back yesterday to get my new phone I had another person helped me he was great and explained to me about it the guy and Keri did a good job of helping me I appreciate it so much.
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March 2023 by ulive1ce AD
Great easy going service. Not pushy to sell and will help with all your cellular needs.
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January 2023 by Crystal Fleshner
Would give a better rating if they could figure out why I can't receive calls half the time or make calls or very very delayed text messages
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January 2023 by Christine Sherwood
My first time ever going to T-Mobile and the representative Mikquan was so helpful and patient with helping me get my old number. There store was very clean and I love my new phone that Mikquan helped me find.
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November 2022 by Dewey Bass
Was very satisfied with Jenn she was very helpful and considerate of my wants and needs, probably the best service I’ve ever had
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October 2022 by Evelyn Bush
The staff at T-Mobile was very helpful answered all of our questions very courteous seem to know their job well
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October 2022 by Jim Will
Alex was a 10+ I went there to pay my bill he took care of that ask if i needed anything else.
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October 2022 by Jennifer Buseman
I've been a T-Mobile customer for 5 years now their customers service is very friendly and helps with much more than what people seem to know they need to know people in the store are very friendly in the cedar falls thank you so much
