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9:30AM - 5:30PM
3680 University Ave Ste A, Waterloo
Self Storage
“I must say it was such a pleasant experience booking my storage rental. The level of customer service left me feeling happy by the end of my rental. They really care about their customers it’s not just about the money they want you to enjoy the process start to finish and if you have any concerns about anything, they are quick to address. Thank you.”
“I have had a unit with them for many years now. It was easy to get and the staff have all been friendly, professional, knowledgeable and very accommodating. When I no longer needed a large unit, it was a simple process to get into a smaller one. Since I am not currently residing in Waterloo, so being able to pay online saves me a lot of hassle. I have just recently closed out my unit here due to moving cross country, and that process was absolutely easy as well. I appreciate what they have done over the years.”
“Overall a great place to store large items. We have a large 5th wheel and easy to move around. Only thing is spots are very tight only have maybe 2 feet between spots. Had to take off the steps to enter the rv while in spot. But they are very friendly and the place is secure.”
“**Updated**Made reservation yesterday via call. Your directed through their automated phone system. I received a reservation number and was told I'd be able to complete check in the next day (Sunday at 9am). No one is here to help me complete check in. They say you can "skip the counter" by completing check in online but it asks you to log in and I've never created an account. Tried going through the forgot pass dialogs but Im never sent information to log in. Also, it's not clear exactly if there is even an office to check in with. Tried calling and it's a 40 min wait.Alright, so your supposed to go to the "3633 University Ave, Waterloo, IA 50701" location first to do the counter checkout process. Changing from 1 to 4 stars because everyone has been polite, it's probably my fault for not understanding the process, but for a noob this wasn't as obvious as I'd like it to be.”
7AM - 8PM
3633 University Ave, Waterloo
Self Storage
“I took advantage of the self-service feature and found the process extremely straightforward and convenient. As long as you have a good mobile connection on your phone, it's quite easy to check in and out. The truck I was assigned was clean and in good condition.”
Self Storage
Self Storage
Self Storage
Self Storage
“Walking into this storage unit I found it very clean, and was met with friendly smiles and greetings. I instantly felt welcomed. The ladies were knowledgeable, professional, and were very patient and able to answer all of my questions. They toured me around the building and had patiently shown me all of the storage model units. When I asked about the Truck rentals- they helped me decide on what size that would fit my needs. Green Acres has top notch employees don't lose them!! I would recommend this storage facility over all of the rest!”