O'Reilly Auto Parts in Waterloo, Iowa, located at 2155 Washington Street, is a reliable stop for automotive needs. The store offers a wide inventory of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the availability of a Loaner Tool program, which requires a refundable deposit, and the option to have brake rotors and drums resurfaced. While some reviews mention that staff can be less organized and not overly helpful, many customers have had positive experiences with friendly and knowledgeable employees. Instances of staff going out of their way to assist, such as helping find parts and even replacing bulbs, highlight the store's commitment to customer service. Although prices may be considered high by some, the convenience and range of products make O'Reilly a solid choice for car maintenance and repairs. Overall, O'Reilly Auto Parts is a dependable resource for both seasoned mechanics and casual drivers alike.
Thank you for being kind, quick and helpful and special thanks to Jess for helping put my wiper on! Y’all are lucky to have her, she is devoted and very knowledgeable! I’ve been going to oreillys because of her for years.
January 2025
Didn't have what was looking for but friendly knowledgeable staff
January 2025
The people who work there are friendly and very knowledgeable. They always help me out
