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October 2023 by Sheryl BerryRudic
Helpful, kind staff!
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February 2023 by Gurinder Singh
Quick loading. Lot of space front of docks. Need scale before and after loading. After loading they will go with you for weigh.
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December 2022 by Gurjant Singh
Quick to loadU need to scale before and after loading
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September 2022 by Zachary Martin
20 bucks for a cart literally full of clothes?... yeah
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August 2022 by Tammy Smith
My favorite place ? to shop!!
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March 2022 by Briza Carmelo
everything is expensive:( they have overpriced priced all items now, not seeing how they help the needy at all. Most items are used, clothes not washed, sometimes stained, with rips and tears like the shirt i bought for $5 from them can't return now, i should've just gone to walmart they have $1 and $3 sales on clothing sometimes. Toys and some battery electronics don't work also not returnable. I see lots of dollar tree items listed for more here too! Also at the waterloo outlet, they kick people out saying "sorry we're closed" and it's barely 4:00, they're supposed to close at 4:30 according to their schedule posted outside.
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January 2022 by Darci Young
Just purchased a toy from Independence location for a child’s reward. It was $8, pretty high. Got home and put new batteries in it, and it didn’t work. Called immediately and said they can’t do anything. They said they don’t test their toys but it’s just a risk you take. Said the manager hasn’t been there in days and don’t know when he is coming back. 10 minutes after buying, receipt, and won’t do anything. Pathetic.
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August 2021 by Bunny “Becky-Boo” Goken
Great community resource to help individuals get a step-up in life! Management was super friendly and able to assist!
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August 2021 by Charlotte Fae Sanguine
It is a simple fact of the matter that this store illegally terminated me mid stroke. I was subject to human rights violations including body shaming, threats of physical violence from another member of staff.
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June 2021 by michael zuck
Mikezuck
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April 2021 by Robin Schares
Cedar Falls store management was awful. Couldn’t keep help. My parents died within a month of each other and the day mom died dad tested positive for COVID. Said I needed to quarantine and be at hospital with dad until we got him home. He died before that. They were buried two weeks and two days apart. Tragic. Day of Dads funeral they texted me twice asking me to bring a note from the funeral home. I said everything was at the church although the priest could write a
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March 2021 by Christine Marie
Unreliable hours of donation center. I’ve gone there twice now during their open hours, the Open sign was lit up, but it was locked and no one was there. No sign indicating the worker was on break or when it would be open again. I’ve sent 2 messages to Corporate with no response. When I called the local store, the lady just said “I don’t know what to tell you”...
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February 2021 by Becky Goken
Great community resource to help individuals get a step-up in life! Management was super friendly and able to assist!
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January 2021 by Sarah Foster
Good stuff with excellent prices....
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June 2020 by Craig Monson
I've always had good experiences shopping and donating, no matter where the location.