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November 2023 by Susan Gardner
We took our 2005 Damon motor home to GATR about 3 weeks ago for new brakes and rotors before traveling to Florida. It sat outside most of the time and they said it took up too much room to try and figure out why they couldn’t get the ABS light off. When my husband went in and went off on them the manager said Get your motor home out of here. Your bill has been taken care of. A 2800.00 dollar quote had ballooned to 3500.00!! Now that tells me they had no clue as to what they were doing! One guy said it was a vacuum leak!! Our brakes don’t run on vacuum!! My husband thought he had everything figured out before we left for Florida yesterday but now we have all kinds or lights and alarms going off!! Thanks GATR!! I would have gladly paid the bill if you had done your job! Or if you didn’t have a clue why did you say you could work on it?? Actually I give you a negative 10 rating and will be following up with the parent company!! Also there is grease all over my carpet and chair!!
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August 2023 by Don H
Good people and great service dept. 5hey go out of their way to keep you rolling.
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July 2023 by Jt S
Always great service here
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June 2023 by Caleb Williams
The employees there seemed rather reserved and didn't care. A store manager was very awkward and seemed to have trouble making eye contact for more than a second at a time. The parts manager I also spoke to seemed pretty rude
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March 2023 by Jim Morse
Way over priced, 400 dollars to do oil samples on 4 boxes. They have no idea how to fix shore power, but they sure know how to screw you.
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March 2023 by Jeremy Larson
Very friendly staff. Only complaint I have is they don't have a true dedicated drivers lounge
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June 2022 by Bryce Kinkades
Horrible paid 300 for an inspection on my truck they missed bad fuel filter, leaking brake chamber, leaking airline, loose wires feel like they robbed me
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November 2021 by Randy Wickman
Service department gets us in right away when we are in a pinch! Thank you very much from Zips Truck Equipment!
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September 2021 by Igor Tyutyunnyk
Friendly staff and fast professional service ?
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August 2021 by Jaznaildit Salon N Spa Home-Based
So me and my husband had to come back to this place several times and each time the truck was having issues they didn’t fix it we’re still dealing with the issues and we’re now in Bloomington Minnesota and at another Volvo Company the AC went out and the people fixing it now said the Gatr Comapny in Waterloo Iowa loosened the wires All this Company did was say we needed more work then we asked when all we needed fixed was the AC So I as far as this Company they don’t know what to do….. They fixed the valve in the fire wall, batteries, and AC…..Terrible Volvo Company and tries to add on other problems along the way I do not recommend…..!!!!!??♀️
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May 2021 by Miguel N Dekony Santiago
Great customer service, and work quickly
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August 2020 by Dave Gardner
Did good job but pretty expensive
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June 2020 by Darko Stanković
Nice guys in parts department ,every order on time apsolutly beast gator in Iowa
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June 2020 by C Quinn
Good friendly service got me in and out!!
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February 2020 by chico necessary
Great service. Ethan took care of the problem fast.
