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April 2024 by Nancy and Ken Schuler
Very happy with the explanations we got to increase the research we had done at home. Looking forward to getting our new bed/mattress into our home
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April 2024 by Cynthia Goro
Chris was awesome! Not only did he listen to what I wanted, he heard what I meant and got me exactly the right pieces. Great experience!!
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April 2024 by Grace4Today
We are new to Iowa, and needed a new bed for our 79 yr old Mom. Chris was so knowledgeable and helpful! He showed us the different brands of mattresses and we found the one that is “JUST RIGHT”! Thank you Chris, and thank you Denver Mattress Company for offer some great AMERICAN MADE mattresses!
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April 2024 by Linda Olson
I went in knowing what I wanted and was happy they could help me. Very good customer service! Only disappointment was the bed base I would have liked was not available but I found a great mattress.
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November 2023 by Betty J Lorenz
This was excellent he ask what soft or hard s I. Want and had. Me lay on them when I found the one I loved he explained what came with it and Checked that I could get Mitary discount I would buy from your company and this salesman rates a 12 plus please thank him for me
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November 2023 by kiley rusk
Chris at the Waterloo location was so helpful when we were trying to decide which mattress to go with! I would recommend him to any of my friends. Thanks for your help Chris!!
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November 2023 by Sherry D. Paterni
The layout of the store is wonderful. The mattresses are clearly marked for price and can be tried out.We simply told the salesman we're interested in a clearance Q in a certain price range and he showed us our new mattress. It didn't take long at all, in and out.Free drop off is what clinched the deal.
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November 2023 by Kristi Rosonke
We didn't have a good experience. Went in to get our toddler his first "big boy" bed. We were in a hurry, and it was my fault that I didn't check over the receipt. The manager added "the essential package" without ever mentioning it to me. This included mattress protector, pillows, and pillow protectors (horrible quality). All were 30 plus dollars each at my cost. He threw them in the back while we were at the loading dock, and I assumed they came with or were thrown in because we bought a new mattress there. We live over an hour away, so it won't be a quick return for us. To add the cherry on top of the cake we aren't happy with the mattress. Pay attention when checking out folks.
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November 2023 by John Luzaich
Great store and manager, Chris. He was very knowledgeable and helpful and NOT pushy. From the moment we walked in the door, to the delivery of our mattress, everything was on time, friendly and dependable!
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October 2023 by Ashley Grill
We have had the pleasure of working with Chris Grill on several different occasions. He is very knowledgeable and listens to your needs. He puts each customer first to ensure you get your best nights sleep!
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October 2023 by Jim Olson
I feel very good about the mattress purchase, but the sales staff lost some of my confidence after the sale. It was hard to get good info on the shipping of my purchase and the delivery. I gave them contact info but I had to go in to get updates. My guess is they have a very unpredictable manufacturing chain and untentionally play an ambiguous card in these areas. The delivery team was, however, very good in cedar falls ia
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September 2023 by Jean Waskow
I recently purchased a king mattress and elevated bed from the Denver Mattress store in Waterloo, Iowa. After visiting several different mattress stores I was impressed with Chris Grill’s knowledge of various products and his professionalism and patience in answering my many questions. He even sent me a hand written note after the first time I stopped at the store. Denver Mattress is fortunate to have Chris on its team and I will happily recommend him and Denver Mattress to friends and relatives. Jean Waskow
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September 2023 by Silva Khachmanian
Chris is extremely knowledgeable and kind! I was looking for multiple size mattresses. I kept changing my mind. I am Super indecisive, but he was extremely patient, with me and my kids. I cannot say how incredible my experience at Denver Mattress has been. .
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September 2023 by Barb Dent
When I walked in Chris Grill, greeted me by my name as we have met a numerous times over a few years. Explained what I was looking for. He showed me one of the mattresses that wasn’t as firm as I wanted. He explained that he wanted to show me the difference between that one and a firmer one. So glad that he did it that way. He explained everything that I asked him about and he answered my questions to my satisfaction. I am very pleased with his manner and knowledge. I did buy the one I have been looking forThank you
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September 2023 by Millie
I have never had a more pleasant and comfortable time choosing a new mattress! Store Manager Chris Grill really knows his inventory and listens to what the customer is looking for, thereby eliminating the tedious task of trying every mattress in sight. No high pressure to buy something that is out of your price range, but still got a very good quality mattress. With a 10year warranty! Kudos to you Chris!!
